Sales Associate

Museum Studio; Abu Dhabi; On-site; AED 33,000 - 67,000; Full time

Benefits offered by this job

Training and development

Flagship cultural institution

Job summary

Museum Studio in Abu Dhabi is seeking a passionate Sales Associate to join our boutique team, blending customer service with insights into museum merchandise and exhibitions.

You will welcome visitors, advise on products, process payments with Lightspeed, and help maintain a well-presented shop floor while supporting events and promotions. Fluency in English is required; Arabic or other languages are a plus.

Qualifications

• Experience in retail, tourism, or museums is a plus but not required.
• Strong customer service mindset and enthusiasm for cultural destinations.
• Fluency in English; Arabic or additional languages are a strong asset.

Responsibilities

• Welcome museum visitors and customers in a warm, professional manner.
• Provide information about merchandise and museum products.
• Recommend products based on customer preferences.
• Achieve sales targets and contribute to boutique revenue.
• Handle customer inquiries, exchanges, returns, and complaints.
• Operate the Lightspeed POS system accurately and process transactions.
• Maintain product knowledge and stay informed about exhibitions and promotions.
• Monitor stock levels and report shortages or discrepancies.
• Assist with merchandising, displays, and events.

Skills

Customer service

Sales

Communication

Multilingual

Cash handling

Tools

Lightspeed POS

Job description

Museum Studio is looking for a passionate, customer-focused Sales Associate to join our boutique team in Abu Dhabi. This is a fantastic opportunity for a profile interested in building a career in retail, tourism, and cultural institutions — combining strong customer service with hands‑on exposure to a world‑class scientific and cultural destination.

What you'll do:

– Welcome and assist museum visitors and customers in a warm and professional manner.

– Provide knowledgeable information about merchandise, including museum-inspired products, books, gifts, artwork, souvenirs, and special collections.

– Recommend products based on customer preferences and needs.

– Achieve team sales targets and contribute to overall boutique revenue.

– Handle customer enquiries, exchanges, returns, and complaints professionally.

2. Store Operations

– Operate the point-of-sale system (Lightspeed) accurately and efficiently.

– Process cash, foreign currencies, card, and other approved payment transactions.

– Maintain excellent product knowledge and stay informed about new products, exhibitions, and promotions.

– Monitor stock levels and report shortages, damaged products, or discrepancies to the Store Manager.

3. Merchandising, Events & Brand Representation

– Ensure merchandise is properly displayed, priced, labelled, and replenished.

– Assist with receiving deliveries, unpacking stock, stock transfers, and inventory counts.

– Keep the sales floor, display areas, and checkout counter clean, organized, and visually appealing.

– Support visual merchandising and seasonal or exhibition-related displays.

– Assist with special events, VIP visits, exhibition openings, and promotional activities.

– Maintain a professional appearance and represent the museum and boutique brand positively at all times.

Who we're looking for:

• Dynamic, organized, and outgoing personality suited to a fast‑paced retail environment
• Based in Abu Dhabi
• Previous experience in retail, tourism, or museums is a plus but not required
• Genuine curiosity about natural history, science, or conservation
• Good level of English; Arabic fluency and additional languages are a strong asset
• Interest in growing a long‑term career within the UAE's cultural and tourism sector

Why apply:

• Opportunity to contribute to UAE goals within the tourism and culture sector.
• Training and development in retail operations, customer service, and museum retail merchandising
• Work at one of Abu Dhabi's flagship cultural institutions.