Sales Assistant - Under Armour - Dubai, UAE

GMG Gulf; Dubai; On-site; AED 33,480 - 50,220; Full time

Benefits offered by this job

Opportunity to work with a globally recognized brand

Competitive compensation

Skill development in customer service and sales techniques

Job summary

GMG Gulf is seeking a Sales Assistant for Under Armour in Dubai, UAE. This role focuses on maximizing sales opportunities by delivering exceptional customer service and maintaining brand standards. You will assist customers with product features, address queries, and ensure a positive shopping experience.

Ideal candidates have retail sales experience and strong communication skills. The position offers competitive compensation and opportunities for growth within GMG retail operations.

Qualifications

• Previous experience in retail sales or customer service is preferred.
• Ability to meet sales targets in a fast-paced environment.
• Willingness to work flexible shifts including weekends and holidays.

Responsibilities

• Explain product features, benefits, and usage to customers.
• Educate customers on brand quality standards and performance attributes.
• Deliver exceptional customer service, resolving complaints as per policy.
• Achieve individual sales targets through effective selling techniques.
• Process cash and card payments, ensuring accuracy in money handling.

Skills

Retail sales experience

Strong communication skills

Customer-focused mindset

Attention to detail

Job description

Position Overview

Sales Assistant - Under Armour - Dubai, UAE. The Sales Assistant role supports retail sales performance by delivering exceptional customer service, product expertise, and in‑store support. This position focuses on maximizing sales opportunities, maintaining brand standards, and ensuring a positive shopping experience aligned with Under Armour and GMG retail guidelines.

Job Details

Country: UAE
City: Dubai
Industry: Retail
Function: Retail Customer Service
Salary: 3000‑4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Key Responsibilities

• Explain product features, benefits, and usage to customers, demonstrating correct handling where required.
• Educate customers on brand quality standards, specifications, and performance attributes.
• Advise customers on suitable product ranges based on needs and preferences.
• Respond to customer queries related to warranties, specifications, care, and maintenance.
• Deliver exceptional customer service, resolving complaints or escalating issues as per policy.
• Stay informed about new product launches, promotions, and sales events.
• Achieve individual sales targets through effective selling, up‑selling, and cross‑selling techniques.
• Ensure pricing and promotions are accurate and compliant with company standards.
• Calculate sales prices and applicable discounts and maintain accurate sales records.
• Process cash, card, and other payment methods accurately and issue invoices and receipts.
• Operate as a cashier when required, ensuring accuracy in money handling.
• Follow after‑sales procedures, including returns and repairs, in line with company policies.
• Adhere to loss prevention measures, inventory controls, and standard operating procedures.
• Support store merchandising through proper product placement and arrangement.
• Maintain high standards of housekeeping, presentation, and grooming at all times.

Ideal Profile

• Previous experience in retail sales or customer service is preferred.
• Strong communication and interpersonal skills.
• Customer‑focused mindset with enthusiasm for sports and retail brands.
• Ability to meet sales targets in a fast‑paced environment.
• Attention to detail in cash handling and store procedures.
• Willingness to work flexible shifts including weekends and holidays.

Why Join Us

• Opportunity to work with a globally recognized sports performance brand.
• Structured retail environment with clear sales and service standards.
• Skill development in customer service, sales techniques, and product knowledge.
• Competitive compensation and growth opportunities within GMG retail operations.

About the Company

GMG is a global well‑being company operating across sports, everyday goods, health, beauty, properties, and logistics. With more than four decades of experience and a presence across the Middle East, North Africa, and Asia, GMG manages a diverse portfolio of international and home‑grown brands. The company is recognized for its commitment to retail excellence, customer satisfaction, and long‑term growth across multiple markets.