Sales Assistant - Dubai

Golden Goose; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

Golden Goose in Dubai seeks a passionate Sales Assistant (Style Maker) to introduce clients to the Golden world and craft personalized total looks. You will drive client satisfaction through a captivating brand narrative and exceptional service.

With 1–3 years in luxury retail, you will engage customers, showcase products, and nurture enduring relationships while upholding store standards and GDPR/safety compliance. Dubai location.

Qualifications

• Experience in luxury retail or high-end fashion preferred.
• Strong selling techniques and clienteling ability are required.
• Excellent communication and presentation skills.
• Ability to identify trends and understand the local market, online and offline.

Responsibilities

• Assist customers in expressing their personality through dream looks and provide personalized service.
• Provide product insights, upsell and cross‑sell to achieve store objectives.
• Build long-term client relationships with omnichannel engagement and personalized offers.
• Maintain store presentation and brand standards in visual displays.
• Support store operations, including opening/closing, inventory, and compliance with GDPR and safety standards.

Skills

Professional selling techniques

Customer focus

Interpersonal skills

Market trend awareness

Flexibility

Team player

Tools

Golden App

Sales Force

Xstore

Stealth

Job description

Description

We are looking for a passionate talent to build our customer experience.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

Essential Duties And Responsibilities

• Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

Key Requirements

• Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce

Minimum 1-3 Years Of Relevant Experience In Luxury Retail

• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player
• Location: Dubai

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do.