Luxury Style Maker & Client Experience Lead

Golden Goose; Abu Dhabi; On-site; AED 100,000 - 167,000; Full time

Job summary

Golden Goose in Abu Dhabi is seeking a passionate Sales Assistant (Style Maker) to introduce clients to the Golden world and craft personalized total looks that reflect their personality and heritage. You will drive high client satisfaction through a compelling Golden narrative and exceptional service.

Role involves upselling, improving store presentation, and utilizing digital tools to engage customers across channels, while maintaining GDPR and safety standards.

Qualifications

• Fluency in English; additional languages a plus.
• 1–3 years of experience in luxury retail.
• Strong presentation, interpersonal and communication skills.

Responsibilities

• Assist customers in expressing their personality and crafting their dream looks to support store objectives and customer satisfaction.
• Provide product insights, upsell and cross-sell to clients.
• Cultivate and sustain relationships with clients, leveraging omnichannel communication and personalized offers.
• Ensure store presentation aligns with brand image and standards; maintain store visuals.
• Assist with opening/closing, inventory management, and GDPR and health & safety compliance.
• Use digital tools (Golden App, Sales Force, Xstore, Stealth) to enhance business processes and customer engagement.

Skills

Customer focus

Presentation skills

Interpersonal skills

Communication skills

Team player

Adaptability

Job description

Golden Goose in Abu Dhabi is seeking a passionate Sales Assistant (Style Maker) to introduce clients to the Golden world and craft personalized total looks that reflect their personality and heritage. You will drive high client satisfaction through a compelling Golden narrative and exceptional service.

Role involves upselling, improving store presentation, and utilizing digital tools to engage customers across channels, while maintaining GDPR and safety standards.