Sales and Service Manager (UAE)

AdorableIT Services; Dubai; On-site; AED 89,000 - 117,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical Insurance & Annual Leave

Training & Professional Development

Career Growth opportunities

Job summary

AdorableIT Services in Dubai, UAE is hiring a Sales & Service Manager to lead a dynamic sales team and drive profitable growth. Salary ranges from AED 8,000 to 10,500 per month, plus performance-based incentives.

The role requires strong leadership, commercial acumen, and a proven track record of meeting sales targets across a high-volume service industry. You will collaborate with Operations, Dispatch, Marketing, and Service teams to deliver exceptional service.

Qualifications

• 5+ years of experience in sales management or a similar commercial role.
• Proven track record of achieving revenue targets and growing profitability.
• Strong leadership, communication, and coaching skills.
• Ability to analyze data, report performance, and optimize conversions.

Responsibilities

• Lead the sales team to achieve revenue targets and improve profitability.
• Coach and motivate the team; drive KPIs and performance.
• Improve enquiry-to-sale conversion and generate new revenue opportunities.
• Strengthen customer relationships, retention, and upsell/cross-sell.
• Monitor revenue, margins, and team productivity; report results.
• Maintain leads and pipeline updates using Zoho CRM or similar.

Skills

Sales leadership

Revenue growth

KPI management

Data analysis

Negotiation

Upselling

Customer retention

Zoho CRM

Field service experience

Tools

Zoho CRM

Job description

WE'RE HIRING | SALES & SERVICE MANAGER

Location: Dubai, UAE

Employment Type: Full-Time

Salary: AED 8,000 - 10,500 per month + Performance-Based Incentives

Department: Sales & Services

Lead the Team. Grow Revenue. Deliver Results.

We are looking for an experienced, target-driven Sales & Service Manager who can lead a sales team, improve conversion rates, strengthen customer relationships, and drive profitable business growth. If you have strong leadership skills, commercial acumen, and a proven track record of achieving sales targets, this opportunity could be for you!

Key Responsibilities:

• Sales & Revenue Growth: Develop sales strategies, achieve revenue targets, and improve profitability.
• Team Leadership: Lead, coach, and motivate the sales team to achieve individual and business KPIs.
• Conversion & Business Development: Improve enquiry-to-sale conversion, generate new revenue opportunities, and drive upselling and cross-selling.
• Customer Relationship Management: Improve customer satisfaction, retention, repeat business, and complaint resolution.
• Sales Performance & Reporting: Monitor revenue, conversion rates, gross margins, and team productivity.
• CRM & Pipeline Management: Maintain accurate sales records, leads, and pipeline updates using Zoho CRM or similar platforms.
• Cross-Functional Coordination: Work closely with Operations, Dispatch, Marketing, and Service teams to ensure smooth service delivery.

Key Skills & Requirements:

• 5+ Years of Experience in Sales Management, Business Development, or a similar commercial role.
• Sales Team Leadership and a proven track record of achieving revenue targets.
• Business Growth & Revenue Generation with a strong focus on profitability.
• Sales Strategy, Negotiation & Conversion Optimization.
• KPI Management, Data Analysis & Performance Reporting.
• Customer Retention, Relationship Management & Upselling.
• Zoho CRM or Similar CRM Experience is an advantage.
• Automotive, Field Services, or High-Volume Service Industry Experience is preferred.

What We Offer:

• Competitive Salary & Performance-Based Incentives.
• Medical Insurance & Annual Leave.
• Training and Professional Development.
• Career Growth & the Opportunity to Drive Business Performance.

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