Sales Manager | Al-Futtaim Automotive

Al-Futtaim; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Al-Futtaim in the United Arab Emirates is seeking a Sales Manager to lead the day-to-day performance of the sales team and drive monthly and annual targets. You will implement sales strategies, monitor performance, and coach team members to strengthen capabilities while maintaining high standards of customer service across the sales journey.

You will also ensure compliance with policies and regulatory requirements.

Qualifications

• Strong sales leadership and people management skills.
• Proven ability to drive teams toward achieving challenging sales targets.
• Strong understanding of sales and customer service principles.
• Ability to coach, motivate, and develop team members.
• Commercial awareness with a good understanding of financial and accounting principles.
• Strong analytical, problem-solving, and decision-making skills.
• Strong English communication skills.

Responsibilities

• Lead day-to-day performance of the sales team to achieve targets.
• Execute sales strategies and business plans to achieve operational objectives.
• Monitor and evaluate individual and team performance, identifying opportunities for improvement and taking appropriate action.
• Coach, motivate, and develop sales team members to strengthen performance.
• Drive a consistent and high standard of customer service throughout the sales journey.
• Support the resolution of escalated customer concerns to maintain customer satisfaction.
• Ensure sales processes, customer data, documentation, and operational procedures are accurately followed.
• Keep the sales team updated on product knowledge and relevant business information through regular communication and training.
• Ensure sales activities are conducted in line with applicable policies, procedures, and regulatory requirements.

Skills

Sales leadership

Team management

Sales targets

Customer service

Coaching

Commercial awareness

Financial knowledge

Analytical skills

Communication

Time management

Education

Bachelor’s degree or equivalent qualification

Job description

• Lead the day-to-day performance of the sales team to achieve monthly and annual sales targets.

• Execute sales strategies and business plans to achieve agreed operational objectives.

• Monitor and evaluate individual and team performance, identifying opportunities for improvement and taking appropriate action.

• Coach, motivate, and develop sales team members to strengthen performance and support their future growth.

• Drive a consistent and high standard of customer service throughout the sales journey.

• Support the resolution of escalated customer concerns to maintain customer satisfaction.

• Ensure sales processes, customer data, documentation, and operational procedures are accurately followed.

• Keep the sales team updated on product knowledge and relevant business information through regular communication and training.

  • Ensure sales activities are conducted in line with applicable policies, procedures, and regulatory requirements.

Required Skills to Be Successful

• Strong sales leadership and people management skills.

• Proven ability to drive teams toward achieving challenging sales targets.

• Strong understanding of sales and customer service principles.

• Ability to coach, motivate, and develop team members.

• Commercial awareness with a good understanding of financial and business principles.

• Strong performance management, problem-solving, and decision-making capabilities.

• Excellent communication, interpersonal, and stakeholder management skills.

• Strong time management and organizational abilities.

• Ability to remain effective and make sound decisions in a demanding, fast-paced environment.

• Good computer skills, including spreadsheets, word processing, presentations, and database management.

About the Team

You will be part of a dynamic Sales team, leading professionals across sales and customer-facing functions.

As Sales Manager, you will play an important role in creating a high-performance culture by setting clear expectations, monitoring results, coaching team members, and ensuring consistent standards across the sales operation.

You will also work closely with wider management to ensure business objectives, customer expectations, and operational standards are achieved.

What Equips You for the Role

• Bachelor’s degree or equivalent qualification.

• Minimum 8 years of experience in Sales, including 2- 3 years in a supervisory role.

• Demonstrated experience in managing and developing sales teams.

• Knowledge of sales and marketing principles and sales techniques.

• Good understanding of customer service and customer satisfaction principles.

• Commercial awareness and general knowledge of financial and accounting principles.

• Strong analytical, problem-solving, and decision-making skills.

• Ability to manage multiple priorities and perform effectively under pressure.

• A persuasive, persistent, and results-driven approach.

• Strong English communication skills.