Sales Advisor JLR (Used Cars)

Careers at UAE; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Careers at UAE is looking for a Sales Advisor (Used Cars) in Dubai. The role involves initiating and conducting sales with customers, achieving sales targets, and maintaining high customer satisfaction levels. Candidates should have 3-5 years of automotive sales experience in the UAE, possess a degree or automotive vocational qualifications, and ideally be bilingual in Arabic and English.

The advisor will be responsible for providing customers with insights on vehicle specifications, financing, and insurance facilities, whilst ensuring smooth transaction processes during sales handovers.

Qualifications

• 3-5 years solid experience in automotive sales in the UAE.
• Good knowledge of automobile sales gained through training or work experience.
• Attention to details and concern for quality.

Responsibilities

• Carry out sales according to monthly targets.
• Maintain customer database and develop prospect list.
• Provide highest level of customer service and satisfaction.

Skills

Automotive sales experience

Bilingual (Arabic and English)

Attention to detail

Dynamic personality

Education

Degree in any discipline or automotive vocational route

Job description

Sales Advisor JLR (Used Cars)

Job Purpose:

To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute to achieving the sales targets.

Roles and Responsibilities:

• Carry out sales in accordance with pre‑agreed monthly targets and budgets.
• Prepare/maintain call reports/log highlighting salient features and advise the Manager of the same.
• Report weekly/monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
• Maintain close contact with prospect customers, make sales calls and visit them to suit their schedule/convenience. Introduce and follow up suitable sales prospects.
• Maintain customer database and contribute towards the development of prospect list. Keep abreast of competition in this segment of cars.
• Ensure pre-delivery inspections and proper documentation of the sales transaction.
• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
• Provide highest level of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.
• Ensure that the customer is aware of all available extras, accessories and warranties.
• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaign and promotions to maximize sales penetration.

Qualifications & Experience:

• Degree in any discipline or through automotive vocational route
• 3 – 5 years solid experience in automotive sales in the UAE
• Good knowledge of automobile sales gained through formal training or work experience.
• Preferably bilingual (Arabic and English)
• Attention to details and concern for quality.
• Dynamic and proactive personality