Sales & Administrative Executive

ram mount middle east; United Arab Emirates; In loco; AED 78.000 - 112.000; Tempo pieno

Descrizione del lavoro

RAM Mounts Middle East is seeking a versatile Sales & Administrative Executive to support the Sales Manager in daily operations. You will handle front-end sales support, online business management, and office administration, acting as the backbone of the regional office.

The role blends client communication, data management, shipment coordination, and CRM logging, with a focus on maintaining smooth office workflows and contributing to a healthy sales pipeline in a dynamic market.

Competenze

• 1–5 years in a combined Sales Support, Sales Coordination, or Office Administration role in the UAE.
• A valid UAE Driving License is mandatory.
• Experience with e-commerce backends or digital sales platforms is highly preferred.
• Strong professional verbal and written communication, multitasking, and attention to detail.
• Hands-on experience with CRM systems and online store backends (Shopify/WooCommerce).

Mansioni

• Prepare quotes and respond to daily customer inquiries with professional correspondence.
• Manage online channels, process web orders, update product availability, and support digital customer service.
• Identify, qualify new business prospects and schedule B2B meetings; manage calendars for the Sales Manager.
• Coordinate with the factory to arrange shipments and manage local/international deliveries and carrier pickups.
• Monitor stock levels in real time and log CRM interactions and daily tasks accurately.
• Handle general office administration, vendor contacts, and onboarding paperwork for local staff.

Conoscenze

Sales support

Sales coordination

Office administration

Multitasking

Communication

CRM experience

E-commerce familiarity

Strumenti

CRM systems

Shopify

WooCommerce

Microsoft Office

Google Workspace

Descrizione del lavoro

Job Summary

RAM Mounts Middle East is seeking a highly versatile and organized Sales & Administrative Executive to work closely with and support our Sales Manager in daily operations. In this multifaceted role, you will be the core backbone of our regional office, handling a diverse blend of front-end sales support, online business management, office administration, and factory logistics. The ideal candidate is a proactive multitasker who can switch seamlessly between talking to clients, managing data, coordinating shipments, and keeping the office running smoothly.

Key Responsibilities

The chosen candidate will prepare accurate, timely quotes and handle daily customer inquiries with highly professional correspondence. You will manage and overlook the day-to-day online business channels, process web orders, update online product availability, and assist in digital customer support. Part of your daily routine will involve proactively identifying and qualifying new business prospects to build a healthy sales pipeline while actively scheduling B2B meetings and managing calendars for the Sales Manager. Additionally, you will liaise directly with the factory to arrange on-time shipments, manage local/international deliveries, and schedule carrier pick-ups for both standard and online orders. To ensure seamless operations, you will monitor and keep precise, real-time track of physical stock levels to prevent supply gaps across all channels. You will maintain detailed records of all interactions, customer details, and pipelines by logging daily tasks meticulously into the company CRM software.

Alongside your sales goals, you will manage all general office administrative tasks, which include drafting official company letters, processing office bills, maintaining records of office supplies, and organizing digital and physical files. You will act as the primary point of contact for external office vendors and utilities, ensuring a well-maintained workspace environment. Furthermore, you will assist with basic documentation for accounting purposes, coordinate local office logistics, and support the onboarding paperwork or day-to-day administrative needs of the local team.

Requirements & Qualifications

• Experience: 1 to 5 years of proven experience in a combined Sales Support, Sales Coordination, or Office Administration role in the UAE. Experience handling e-commerce backends or digital sales platforms is highly preferred.
• License: A valid UAE Driving License is mandatory.
• Technical Advantage: Prior basic technical, mechanical, or electronics knowledge is a distinct advantage, enabling you to better understand the RAM Mounts product ecosystem.
• Skills: Strong professional verbal and written communication skills, exceptional multitasking ability, strict attention to detail, and a comfortable familiarity with online retail flows.
• Software: Hands-on experience navigating CRM systems, web store backends (e.g., Shopify, WooCommerce), and standard office productivity suites (Microsoft Office / Google Workspace).

Salary & Benefits

• Salary: As per UAE market standards (commensurate with experience).
• Standard UAE labor law benefits (Visa, medical insurance, and annual leave).