Sales & Administrative Executive

RAM Mount Middle East; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

RAM Mount Middle East is seeking a capable Sales Support and Office Administration professional in Dubai to manage quotes, inquiries, and online sales channels. You will coordinate web orders, monitor stock, and support the Sales Manager with scheduling B2B meetings and vendor communications.

You will also handle CRM records, assist with accounting paperwork, and maintain a well-organized workspace while coordinating local logistics and onboarding for the UAE team.

Qualifications

• 1–5 years of proven experience in a combined Sales Support, Sales Coordination, or Office Administration role in UAE.
• E-commerce backends or digital sales platforms experience is highly preferred.
• Valid UAE Driving License required.

Responsibilities

• Prepare accurate timely quotes and handle daily customer inquiries with professional correspondence.
• Manage day-to-day online business channels, process web orders, and update product availability.
• Assist in digital customer support and qualify new business prospects to build a sales pipeline.
• Liaise with the factory to arrange on-time shipments and schedule pickups for standard and online orders.

Skills

Communication

Multitasking

Attention to detail

Online retail

Tools

CRM systems

Shopify

WooCommerce

Office suites

Job description

The chosen candidate will prepare accurate timely quotes and handle daily customer inquiries with highly professional correspondence You will manage and overlook the day-to-day online business channels process web orders update online product availability and assist in digital customer support Part of your daily routine will involve proactively identifying and qualifying new business prospects to build a healthy sales pipeline while actively scheduling B2B meetings and managing calendars for the Sales Manager Additionally you will liaise directly with the factory to arrange on-time shipments manage local international deliveries and schedule carrier pick-ups for both standard and online orders To ensure seamless operations you will monitor and keep precise real-time track of physical stock levels to prevent supply gaps across all channels You will maintain detailed records of all interactions customer details and pipelines by logging daily tasks meticulously into the company CRM software Alongside your sales goals you will manage all general office administrative tasks which include drafting official company letters processing office bills maintaining records of office supplies and organizing digital and physical files You will act as the primary point of contact for external office vendors and utilities ensuring a well-maintained workspace environment Furthermore you will assist with basic documentation for accounting purposes coordinate local office logistics and support the onboarding paperwork or day-to-day administrative needs of the local team

Experience:

1 to 5 years of proven experience in a combined Sales Support, Sales Coordination, or Office Administration role in the UAE. Experience handling e-commerce backends or digital sales platforms is highly preferred.

License:

A valid UAE Driving License is mandatory.

Technical Advantage:

Prior basic technical, mechanical, or electronics knowledge is a distinct advantage, enabling you to better understand the RAM Mounts product ecosystem.

Skills:

Strong professional verbal and written communication skills, exceptional multitasking ability, strict attention to detail, and a comfortable familiarity with online retail flows.

Software:

Hands-on experience navigating CRM systems, web store backends (e.g., Shopify, WooCommerce), and standard office productivity suites (Microsoft Office / Google Workspace).