Runner - Butler Services

Wynn Al Marjan Island; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is seeking a Runner to join the Butler Services team in a luxury hotel environment. You will support Butlers by coordinating between kitchen, bar and service areas, and by delivering food and beverages promptly while maintaining impeccable service standards.

The role requires a minimum of 2 years of customer service experience in a luxury setting, fluency in English, and the ability to work in a fast-paced environment.

Qualifications

• Minimum 2 years of customer service experience in a luxury hotel or high-end restaurant environment.
• Fluent in spoken English; additional languages are beneficial.

Responsibilities

• Supports Butlers by ensuring smooth coordination between kitchen, bar, and service areas.
• Prepares and maintains service stations, mise-en-place, and operational readiness.
• Delivers food and beverages promptly, clears tables, and resets service areas.
• Maintains cleanliness, organization, and stock levels in service and back-of-house areas.
• Assists with guest interactions, handles requests professionally, and supports service recovery.
• Ensures compliance with food safety, hygiene, health and safety, and company standards.
• Works collaboratively with team members to provide exceptional VIP guest experiences.
• Completes additional tasks as assigned by the Head Butler or management.

Skills

Customer service

Attention to detail

Communication

Teamwork

VIP service

Job description

Job Description:

Job Description

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theatre, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events centre.

About The Position

Wynn Al Marjan Island is currently seeking a Runner to join the Butler Services team.

Responsibilities

• Supports Butlers by ensuring smooth coordination between kitchen, bar, and service areas.
• Prepares and maintains service stations, mise-en-place, and operational readiness.
• Delivers food and beverages promptly, clears tables, and resets service areas.
• Maintains cleanliness, organization, and stock levels in service and back-of-house areas.
• Assists with guest interactions, handles requests professionally, and supports service recovery.
• Ensures compliance with food safety, hygiene, health and safety, and company standards.
• Works collaboratively with team members to provide exceptional VIP guest experiences.
• Completes additional tasks as assigned by the Head Butler or management.

About You

• Minimum 2 years of customer service experience in a luxury hotel or high-end restaurant environment.
• Strong guest-focused attitude with excellent attention to detail.
• Understanding of VIP service standards and ability to handle high-profile guests professionally.
• Well-groomed, physically fit, and confident in a fast-paced service environment.
• Effective communication and teamwork skills.
• Fluent in spoken English; additional languages are beneficial.
• Adaptable, responsive, and able to perform under pressure while maintaining excellent service standards.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.