Waiter / Waitress - Pool & Beach

Wynn Al Marjan Island; Ras Al Khaimah; Remote; AED 45,000 - 78,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Competitive salary paid in AED

Job summary

Wynn Al Marjan Island invites applications for a Waiter/Waitress – Pool & Beach to join the Food & Beverage team at the resort. You will welcome guests, take orders, suggest menu items, and ensure timely service at poolside and beach venues.

Ideal candidates have at least 2 years in a five-star hotel or similar setting, fluent English, and the ability to multtask in a fast-paced environment, with strong communication and customer-service skills. Knowledge of additional languages is a plus.

Qualifications

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant.
• Fluent spoken English and additional languages are highly desirable for international guests.
• Knowledge of MS Office and POS software preferred.

Responsibilities

• Welcome guests to pool and beach venue with a warm, professional approach.
• Provide food and beverage recommendations and answer guest inquiries confidently.
• Take accurate orders and ensure timely delivery of food, beverages, and amenities.
• Anticipate guest needs and provide proactive, personalized service.
• Address guest concerns and special requests promptly and professionally.
• Set up, maintain, and clear poolside/beach service areas according to standards.
• Serve food and beverages with precision and proper service etiquette.
• Maintain cleanliness and organization of guest areas, cabanas, and service stations.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

Secondary school diploma

Tools

MS Office

POS Software

Job description

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will belocated50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking a Waiter/Waitress – Pool & Beach to join theresort’s Food & Beverage team.

• Welcome guests to the pool and beach venue with a warm, professional, and engaging approach.
• Provide food and beverage recommendations and answer guest inquiries confidently.
• Take accurate orders and ensure timely delivery of food, beverages, and amenities.
• Anticipate guest needs and provide proactive, personalized service.
• Address guest concerns and special requests promptly and professionally.
• Set up, maintain, and clear poolside and beach service areas according to outlet standards.
• Serve food and beverages with precision, attention to detail, and proper service etiquette.
• Maintain cleanliness and organization of guest areas, cabanas, service stations, and equipment.
• Communicate guest preferences, allergies, and special requests accurately to the kitchen and bar teams.
• Work collaboratively with colleagues to ensure seamless operations and exceptional guest experiences.
• Follow all grooming, hygiene, food safety, and operational standards.
• Handle equipment, glassware, and service tools safely and responsibly.
• Protect guest privacy and maintain confidentiality of guest information.
• Uphold Forbes standards and Wynn service excellence in all interactions.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant
• Good product knowledge of international/local cuisine, beverages preparation methods.
• Secondary school diploma or above
• Fluent spoken English and one other language specified for restaurant guest demographics
• Knowledge of MS Office, POS Software will be preferred
• Customer service orientated, good communicator and interpersonal skills, good salesmanship
• Well-groomed with excellent hygiene, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Strong communication and interpersonal skills.
• Excellent customer ‑ service mindset with attention to detail.
• Ability to multitask and remain calm in a fast ‑ paced environment.
• Additional languages are an advantage.
• Knowledge of food safety and hygiene standards
• Fluency in English is mandatory
• Additional languages such as Russian, German, French, or Chinese are highly desirable to accommodate international guests
• Ability to explain menu items and respond to guest inquiries in multiple languages is a strong advantage

About Wynn Al Marjan Island's Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offeranexcellent leave policy, ahealthcare package andas well aslife insurance, incentive programs, and other employee benefits. The result is a package that makes thisrolehighlyattractive tooutstandingapplicantsseekinga career withWynn Resorts, amongthe most renowned and celebratedbrands in theglobalhospitality industry.