Royal Services Agent

AccorHotel; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Accor in Dubai is seeking fill guest services oriented roles with a strong focus on professional presentation and communications. The position requires English fluency and Arabic is an asset, plus proficiency with Microsoft Office and Opera PMS. You will work in a hotel environment, collaborating with multiple managers and managing priorities.

The role is full-time, on-site in the United Arab Emirates. Visa support is provided to successful applicants; relocation flights and accommodation are

Qualifications

• High school or hotel school diploma preferred.
• Excellent guest services, presentation and communication skills.
• English proficiency (verbal & written); Arabic a plus.
• Proficient in office procedures and clerical duties.
• Strong knowledge of Microsoft Office; Opera an asset.
• Team player with ability to work with multiple managers.
• Ability to prioritize tasks and adapt to hours.
• Flexible on hours due to business demands.

Skills

Guest services

Professional presentation

Communication skills

English proficiency

Arabic language

Office procedures

Microsoft Office

Opera PMS

Team player

Prioritization

Flexible hours

Education

High School Diploma / Hotel School Diploma

Tools

Opera PMS

Job description

Qualifications :

• Minimum High School Diploma Business School and / or Hotel School Diploma preferred.

• Must possess outstanding Guest services skills professional presentation and sophisticated communication skills.

• Proficient in the English language (verbal & written)Arabic speakinglanguage is an asset.

• Full proficiency in all office procedures and clerical duties.

• Strong knowledge of Microsoft Office and Opera an asset.

• Must be a strong team player professional and enthusiastic with excellent organizational skills.

• Must be able to work with multiple managers and prioritize tasks in an organized and self-efficient manner.

• Be flexible on hours worked as dictated by business demands.

Physical Aspects of Position (include but are not limited to):

• Mainly seated throughout shift.

• Remaining inside the Royal Service Office while being on duty.

• Occasional requirements of filing.

Additional Information :

Visa Requirements:

Please note that you must be eligible to live and work in the United Arab Emirates. We will assist successful applicants with the visa process and provide flights and accommodation.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time