Rooms: Elite Leadership Trainee Program

Dorchester Collection; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Meals on Duty

Private Medical Insurance

Life Insurance

Company Accommodation

Company provided transportation

Uniform provided by the Company with ~

Job summary

The Lana Dubai, Dorchester Collection, Dubai, hosts the Ultimate Leaders Programme (ULP) in Rooms - Administrative. This fixed-term role offers structured leadership development across Front Office, Guest Relations, Concierge, and Rooms Operations over 12 to 18 months.

You'll be mentored by senior leaders, participate in an academy-led curriculum, and explore projects to elevate guest experiences and operational standards while preparing for future department leadership.

Qualifications

• Aspiration to become Rooms Division leader.
• Strong communication and interpersonal skills.
• Proactive mindset with initiative and ownership.
• Passion for delivering memorable guest experiences.

Responsibilities

• Lead a 12- to 18-month leadership development journey across Rooms.
• Develop leadership skills through curriculum and mentorship.
• Partner with Learning & Development for tailored programs.
• Support operational excellence and guest experience projects.
• Build cross-functional relationships within the hotel.

Skills

Leadership potential

Communication skills

Customer service mindset

Problem solving

Job description

The Lana Dubai, Dorchester Collection, Dubai, hosts the Ultimate Leaders Programme (ULP) in Rooms - Administrative. This fixed-term role offers structured leadership development across Front Office, Guest Relations, Concierge, and Rooms Operations over 12 to 18 months.

You'll be mentored by senior leaders, participate in an academy-led curriculum, and explore projects to elevate guest experiences and operational standards while preparing for future department leadership.