Riverbed NPM NOC Engineer: AppResponse & NetProfiler Expert

Tech Junction Ltd

Abu Dhabi

On-site

AED 180,000 - 240,000

Full time

8 days ago

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Job summary

Dicetek is actively seeking an experienced NOC Engineer with Riverbed NPM expertise in Abu Dhabi for a full‑time on‑site role. You will own network monitoring, validate alerts, perform L1 incident troubleshooting, and optimize performance across enterprise environments.

You will operate Riverbed AppResponse, NetProfiler, NetIM, and Portal to deliver visibility, reduce latency, and maintain event hygiene. The position offers competitive compensation, executive technical visibility, and solid

Qualifications

  • Bachelor's degree in Computer Science, Telecommunications Engineering, Information Technology, or related field.
  • Minimum of 3+ years of experience in NOC/network operations environments.
  • Hands-on experience with Riverbed AppResponse, NetProfiler, NetIM, and Portal.
  • Strong monitoring, alert validation, and L1/L2 incident troubleshooting skills.
  • Experience with ITIL incident management, SLA tracking, and ticket integrations.

Responsibilities

  • Operate Riverbed platform solutions (AppResponse, NetProfiler, NetIM, Portal).
  • Monitor infrastructure, validate alerts, and troubleshoot L1 incidents.
  • Tune performance, optimize thresholds, reduce alert noise.
  • Manage incident lifecycles and SLA adherence.
  • Design dashboards, generate reports, and perform trend analyses.
  • Collaborate with IT operations and incident response teams.

Skills

Riverbed expertise
Incident troubleshooting
Network monitoring
ITIL processes

Education

Bachelor's degree in CS/IT/telecom

Tools

Riverbed AppResponse
Riverbed NetProfiler
Riverbed NetIM
Riverbed Portal

Job description

Dicetek is actively seeking an experienced NOC Engineer with Riverbed NPM expertise in Abu Dhabi for a full‑time on‑site role. You will own network monitoring, validate alerts, perform L1 incident troubleshooting, and optimize performance across enterprise environments.

You will operate Riverbed AppResponse, NetProfiler, NetIM, and Portal to deliver visibility, reduce latency, and maintain event hygiene. The position offers competitive compensation, executive technical visibility, and solid

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