Store Manager: Lead Sales, Team & Customer Experience

Uae Job Alert; Dubai; On-site; AED 156,000 - 257,000; Full time

Job summary

Uae Job Alert is seeking an experienced Store Manager in Dubai to oversee daily retail operations, drive sales growth, and lead a high-performing team. You will ensure outstanding customer service, optimal inventory, and brand presentation while maintaining operational excellence.

The role requires strong leadership, commercial awareness, and a passion for delivering exceptional shopping experiences within a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, Marketing, or a related discipline is preferred.
• Proven experience in retail store management or a similar leadership position.
• Demonstrated success in achieving sales targets and improving store profitability.
• Strong understanding of retail operations, inventory management, merchandising, and customer service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and make informed business decisions.
• Proficiency in Microsoft Office and retail management systems is an advantage.

Responsibilities

• Develop and implement sales strategies to achieve and exceed revenue and profitability targets.
• Monitor daily, weekly, and monthly sales performance using KPIs.
• Identify opportunities to increase sales through promotions, upselling, and customer engagement initiatives.
• Analyze customer buying trends and market conditions to support business growth.
• Ensure inventory levels are effectively managed to maintain product availability while reducing excess stock.
• Prepare sales forecasts and contribute to business planning activities.
• Lead, motivate, and inspire the store team to achieve performance goals.
• Recruit, train, and onboard new employees while supporting their development.
• Conduct regular coaching sessions and performance evaluations to improve productivity.
• Foster a positive, inclusive, and collaborative workplace culture.
• Identify high-potential employees and support succession planning for future leadership opportunities.
• Deliver an exceptional shopping experience by maintaining high customer service standards.
• Build strong customer relationships through professional communication and personalized service.
• Resolve customer concerns efficiently while ensuring satisfaction.

Skills

Retail Store Management

Team Leadership

Customer Service

Communication

Data Analysis

Education

Bachelor's degree in Business Administration or related

Tools

Microsoft Office

Retail management systems

Job description

Uae Job Alert is seeking an experienced Store Manager in Dubai to oversee daily retail operations, drive sales growth, and lead a high-performing team. You will ensure outstanding customer service, optimal inventory, and brand presentation while maintaining operational excellence.

The role requires strong leadership, commercial awareness, and a passion for delivering exceptional shopping experiences within a fast-paced environment.