Retail Sales Associate: Customer Experience & POS

Al-Futtaim; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Al-Futtaim Retail in Dubai is seeking a Retail Sales Representative to drive sales and deliver a pleasurable customer experience. You will maintain store standards, assist customers with product knowledge, and perform operational duties such as housekeeping and security.

This role faces customers, trains on POS, and ensures pricing accuracy. The candidate should have 1–2 years of retail experience, strong communication skills, and a keen eye for fashion trends.

Qualifications

• High School Degree
• 1–2 years of retail sales experience
• Good verbal communication skills
• Ability to perform some heavy lifting and stand for a minimum of 8 hours
• An eye for fashion trends
• Friendly demeanor

Responsibilities

• Maintain sparkling clean and organized store environment to provide high level of customer service.
• Greet customers at entry with a smile and a friendly greeting.
• Handle cash wrap efficiently, offer gift cards, capture customer information, maintain cash wrap cleanliness.
• Provide quality service in fitting rooms and follow up with customers to add on to sales.
• Thank customers as they exit and invite them back.
• Assist Store Manager with opening/closing and daily store operations; manage security aspects.
• Train new staff on POS operations and ensure POS compliance.
• Ensure pricing and ticketing procedures protect the company against losses.
• Participate in store meetings and outreach activities.
• Meet or exceed weekly sales goals and adhere to policies.

Skills

Strong customer service orientation

POS systems proficiency

Excellent verbal communication

Flexible with peers/management

Education

High School Degree

Tools

POS systems

Job description

Al-Futtaim Retail in Dubai is seeking a Retail Sales Representative to drive sales and deliver a pleasurable customer experience. You will maintain store standards, assist customers with product knowledge, and perform operational duties such as housekeeping and security.

This role faces customers, trains on POS, and ensures pricing accuracy. The candidate should have 1–2 years of retail experience, strong communication skills, and a keen eye for fashion trends.