Retail Sales Associate: Customer Experience Champion

AlFuttaim; Dubai; On-site; AED 78,120 - 100,440; Full time

Benefits offered by this job

Training and career development programs

Competitive tax-free salary

Inclusive work culture

Job summary

AlFuttaim is seeking an enthusiastic Sales Assistant to join its retail team in Dubai. The role emphasizes exceptional in-store service, maintaining operational standards, and contributing to sales performance. Candidates should exhibit a customer-oriented mindset and represent the brand values of respect and excellence.

Ideal candidates will have 1-2 years of retail experience, strong communication skills, and the ability to work flexible shifts. The role offers a competitive salary and opportunities for career development.

Qualifications

• 1-2 years of retail sales experience in apparel, lifestyle, or department store environments.
• Excellent verbal communication and interpersonal skills.
• Customer-focused mindset with the ability to handle inquiries and resolve minor issues.
• Energetic, confident, and team-oriented personality.
• Willingness to work flexible shifts, including weekends and holidays.

Responsibilities

• Maintain store appearance, ensuring a clean, organized, and visually appealing environment.
• Greet customers warmly and assist them in locating products or learning about promotions.
• Deliver excellent customer service in the fitting rooms and provide styling or product suggestions.
• Operate the cash register efficiently and handle transactions accurately.
• Promote gift cards, loyalty programs, and add-on products.
• Assist with merchandise restocking, display setup, and product rotation.
• Capture customer information in the database to support marketing initiatives.
• Ensure adherence to operational procedures, including safety standards.
• Work collaboratively to achieve daily and monthly sales targets.
• Uphold service standards providing every customer with a positive experience.

Skills

Retail sales and customer engagement

Cash handling and POS operation

Store presentation and merchandising

Teamwork and collaboration

Communication and time management

Education

High school diploma or equivalent qualification

Job description

AlFuttaim is seeking an enthusiastic Sales Assistant to join its retail team in Dubai. The role emphasizes exceptional in-store service, maintaining operational standards, and contributing to sales performance. Candidates should exhibit a customer-oriented mindset and represent the brand values of respect and excellence.

Ideal candidates will have 1-2 years of retail experience, strong communication skills, and the ability to work flexible shifts. The role offers a competitive salary and opportunities for career development.