Dubai Retail Sales Associate – Customer Experience & POS

AlFuttaim; Dubai; On-site; AED 50,000 - 73,000; Full time

Job summary

Al-Futtaim Group in Dubai seeks a Retail Sales Representative - Store Service to support revenue and store operations. You will engage customers, explain products, and follow up to drive sales while maintaining store standards and inventory accuracy.

The role requires 1-2 years in retail, strong communication, and a customer-focused approach. You’ll work in a busy environment with weekly targets and POS responsibility.

Qualifications

• High School Degree or equivalent.
• 1-2 years of retail sales experience.
• Strong verbal communication skills.
• Friendly and professional approach to customer interaction.

Responsibilities

• Welcome customers and create a professional shopping environment.
• Provide information about product categories, features, pricing, and availability.
• Understand customer requirements and recommend suitable merchandise.
• Maintain timely follow-up with customers during the shopping journey.
• Capture customer information in the approved database for future communication.
• Work toward weekly sales goals and contribute to store targets.
• Assist Store Manager with opening, closing and daily operations.
• Follow pricing and ticketing procedures to reduce errors and protect against loss.

Skills

Retail sales

Customer service

Customer engagement

Product knowledge

Product recommendation

Sales target achievement

Add-on selling

Gift card promotion

Point of Sale systems

POS training

POS troubleshooting

Customer database capture

Pricing compliance

Product ticketing

Store opening

Store closing

Store operations

Inventory support

Stock counting

Store presentation

Visual standards

Housekeeping

Merchandise organization

Customer follow-up

Retail procedures

Team collaboration

Education

High School degree or equivalent

Tools

Point of Sale systems

Job description

Al-Futtaim Group in Dubai seeks a Retail Sales Representative - Store Service to support revenue and store operations. You will engage customers, explain products, and follow up to drive sales while maintaining store standards and inventory accuracy.

The role requires 1-2 years in retail, strong communication, and a customer-focused approach. You’ll work in a busy environment with weekly targets and POS responsibility.