Retail Operations Specialist — UAE Nationals

Zayed National Museum | متحف زايد الوطني; Abu Dhabi; On-site; AED 89,000 - 156,000; Full time

Job summary

Zayed National Museum in Abu Dhabi is seeking a Retail Operations professional to support the definition and execution of the retail value proposition. You will coordinate with internal and external stakeholders, ensure procurement framework compliance, and align retail activities with the museum’s brand, visitor experience, and commercial objectives.

You will work with Marketing on merchandising, pricing, and promotional activities, monitor retail performance, and develop SOPs to improve

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or any other degree within the Commercial sector.
• Fresh graduate or 1-2 years of experience in retail operations or commercial services within the government or public sector.
• Strong coordination and communication skills to engage with internal and external stakeholders.
• Knowledge of procurement processes, contract management and retail service provider coordination.
• Ability to review retail product assortments, pricing structures and merchandising standards.
• Understanding of retail branding, merchandising and promotional activities in collaboration with Marketing.
• Ability to develop and implement standard operating procedures (SOPs) for retail operations.
• Ability to monitor retail performance, prepare reports and support commercial targets.
• Strong organizational, time management and prioritization skills with attention to detail.
• Ability to identify process improvements and ensure compliance with organizational policies, safety standards and best practices.

Responsibilities

• Carry out duties related to defining and executing the retail value proposition, coordinating with stakeholders, and ensuring compliance with procurement frameworks and SOPs.
• Support alignment of retail operations with brand, visitor experience, and commercial objectives.
• Collaborate with Marketing on branding, merchandising and promotional activities.
• Review and monitor retail performance, prepare reports, and support achieving commercial targets.
• Assist with development and implementation of SOPs for retail operations.

Skills

Coordination

Communication

Stakeholder engagement

Procurement processes

Contract management

Merchandising standards

Brand alignment

SOP development

Reporting & analysis

Safety & compliance

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Fresh graduate or 1–2 years in retail operations or government/public sector

Job description

Zayed National Museum in Abu Dhabi is seeking a Retail Operations professional to support the definition and execution of the retail value proposition. You will coordinate with internal and external stakeholders, ensure procurement framework compliance, and align retail activities with the museum’s brand, visitor experience, and commercial objectives.

You will work with Marketing on merchandising, pricing, and promotional activities, monitor retail performance, and develop SOPs to improve