Retail Sales Representative - Store Operations

AlFuttaim; Dubai; On-site; AED 44,640 - 66,960; Full time

Benefits offered by this job

Opportunity to work with premium retail brands

Career growth within a leading retail organization

Exposure to fast-paced retail environments

Job summary

AlFuttaim is seeking a Retail Sales Representative in Dubai to enhance in-store sales and deliver excellent customer service. This full-time position is perfect for individuals eager to grow in retail sales and customer engagement.

The role entails driving customer interaction, maintaining store standards, and directly contributing to revenue growth. Candidates should have a high school diploma and prior retail experience.

This position offers the chance to work in a dynamic environment with various premium retail brands.

Qualifications

• 1 to 2 years of experience in retail sales or customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to work flexible schedules including weekends and shifts.
• Physically capable of standing for long hours and handling store tasks.
• Positive attitude with a customer-first approach.

Responsibilities

• Drive sales by engaging customers and recommending suitable products.
• Maintain store cleanliness, visual merchandising standards, and product displays.
• Deliver consistent and professional customer service at all touchpoints.
• Support store operations including opening, closing, and shift coverage.
• Assist in managing store activities in the absence of the Store Manager.
• Train new staff on POS systems and ensure accurate transaction handling.
• Resolve customer queries and issues efficiently at the point of sale.
• Ensure correct pricing, labeling, and ticketing to prevent losses.
• Promote add-on sales, gift cards, and loyalty initiatives.
• Maintain organized checkout areas and capture customer data where required.

Skills

Retail sales and customer service

POS systems and transaction handling

Visual merchandising standards

Store operations and inventory awareness

Communication and problem resolution

Upselling and cross-selling techniques

Time management and teamwork

Education

High school qualification or equivalent

Job description

Job Snapshot

• Role: Retail Sales Representative
• Location: Dubai, UAE
• Industry: Retail
• Function: Sales‑Retail
• Experience: 1-2 years
• Job Type: Full‑time Position

Overview

Retail Sales Representative Store Operations in Dubai, UAE focused on driving in‑store sales, delivering excellent customer service, and maintaining high retail standards. This role is ideal for individuals looking to grow in retail sales, customer engagement, and store operations within a dynamic environment.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Sales‑Retail
• Salary: 4000-6000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full‑time

Role Context

This role plays a key part in daily store operations, ensuring customers receive a seamless shopping experience while supporting sales performance. It contributes directly to revenue growth, customer satisfaction, and maintaining brand standards within the retail environment.

Key Responsibilities

• Drive sales by engaging customers and recommending suitable products
• Maintain store cleanliness, visual merchandising standards, and product displays
• Deliver consistent and professional customer service at all touchpoints
• Support store operations including opening, closing, and shift coverage
• Assist in managing store activities in the absence of the Store Manager
• Train new staff on POS systems and ensure accurate transaction handling
• Resolve customer queries and issues efficiently at the point of sale
• Ensure correct pricing, labeling, and ticketing to prevent losses
• Promote add‑on sales, gift cards, and loyalty initiatives
• Maintain organized checkout areas and capture customer data where required

Ideal Profile

• High school qualification or equivalent
• 1 to 2 years of experience in retail sales or customer‑facing roles
• Strong communication and interpersonal skills
• Ability to work flexible schedules including weekends and shifts
• Physically capable of standing for long hours and handling store tasks
• Positive attitude with a customer‑first approach

Skills Set

• Retail sales and customer service
• POS systems and transaction handling
• Visual merchandising standards
• Store operations and inventory awareness
• Communication and problem resolution
• Upselling and cross‑selling techniques
• Time management and teamwork

Why Join Us

• Opportunity to work with premium retail brands in Dubai
• Build hands‑on experience in sales and customer service
• Career growth within a leading retail organization
• Exposure to fast‑paced retail environments
• Develop strong interpersonal and sales skills

About the Company

Al Futtaim Retail operates a wide network of international brands across fashion, lifestyle, and consumer sectors. In Dubai, the company delivers high‑quality retail experiences through strong customer focus and operational excellence.