Retail Department Lead: Sales & Team Development

H&M; Abu Dhabi; On-site; AED 100,000 - 167,000; Full time

Job summary

H&M UAE is seeking an experienced Department Manager to lead a department team on the shop floor and drive exceptional customer service. You will train, motivate, and develop staff to maximise sales and minimise stock loss, while deputizing for the Store/Assistant Store Manager when needed.

The role requires strong English communication, retail experience, and proficiency with MS Office tools; Arabic is an advantage. Join a fast-paced UAE fashion environment and contribute to brand excellence.

Qualifications

• 3+ years of retail experience.
• Ability to delegate tasks and lead a team.
• Strong English communication; Arabic is a plus.

Responsibilities

• Train, develop and lead a department team on the shop floor.
• Drive sales and reduce stock loss through excellent customer service.
• May deputize for Store/Assistant Store Manager during absences.

Skills

Team leadership

Customer service

Communication skills

Interviewing

Tools

MS Office

Excel

Word

Job description

H&M UAE is seeking an experienced Department Manager to lead a department team on the shop floor and drive exceptional customer service. You will train, motivate, and develop staff to maximise sales and minimise stock loss, while deputizing for the Store/Assistant Store Manager when needed.

The role requires strong English communication, retail experience, and proficiency with MS Office tools; Arabic is an advantage. Join a fast-paced UAE fashion environment and contribute to brand excellence.