Department Manager - H&M - UAE

Alshaya Group; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Job summary

Alshaya Group is seeking a Department Manager to train, develop, and lead a department team on the shop floor to maximise sales and uphold a premium customer service standard.

You will ensure Sales Associates are motivated and brand-aware, and you may deputize for the Store and Assistant Store Manager during absences while maintaining operational excellence and strong store performance.

Qualifications

• At least 3 years of retail experience.
• Ability to delegate tasks, negotiate with customers and colleagues, and interview new hires.
• Excellent English communication skills (Arabic is an advantage).
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.

Responsibilities

• Train, develop, and lead department team to maximise sales and reduce stock loss.
• Be on the shop floor to demonstrate and drive an excellent standard of customer service.
• Deputise for Store and Assistant Store Manager during periods of absence.

Skills

Team leadership

English communication

Negotiation

Delegation

Interviewing

Tools

MS Office

Excel

Word

Job description

As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.

You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.

Qualifications & Requirements:

You will have/be:

• - At least 3 years retail experience.
• - The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
• - Excellent English communication skills (Arabic is an advantage).
• - Knowledge of MS Office, Excel, Word, etc.
• - Commercially aware and business orientated.