Retail Department Lead: Elevate Sales & Service

Alshaya; United Arab Emirates; On-site; AED 120,000 - 210,000; Full time

Job summary

Alshaya in the United Arab Emirates is seeking a Department Manager to train, develop, and lead a department team on the shop floor, driving sales and minimizing stock loss while delivering outstanding customer service.

You will ensure Sales Associates are knowledgeable about the brand, delegate tasks, interview new hires when needed, and deputize for the Store Manager during absences. Excellent English communication is essential; Arabic is an advantage, and MS Office skills are expected.

Qualifications

• At least 3 years retail experience.
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
• Excellent English communication skills (Arabic is an advantage).
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.

Responsibilities

• As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.
• You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.

Skills

Retail experience

Delegation

Negotiation

Interviewing

English communication

Arabic advantage

MS Office

Excel

Word

Commercial awareness

Tools

MS Office

Excel

Word

Job description

Alshaya in the United Arab Emirates is seeking a Department Manager to train, develop, and lead a department team on the shop floor, driving sales and minimizing stock loss while delivering outstanding customer service.

You will ensure Sales Associates are knowledgeable about the brand, delegate tasks, interview new hires when needed, and deputize for the Store Manager during absences. Excellent English communication is essential; Arabic is an advantage, and MS Office skills are expected.