Department Manager - H&M - UAE

Alshaya; United Arab Emirates; On-site; AED 120,000 - 210,000; Full time

Job summary

Alshaya in the United Arab Emirates is seeking a Department Manager to train, develop, and lead a department team on the shop floor, driving sales and minimizing stock loss while delivering outstanding customer service.

You will ensure Sales Associates are knowledgeable about the brand, delegate tasks, interview new hires when needed, and deputize for the Store Manager during absences. Excellent English communication is essential; Arabic is an advantage, and MS Office skills are expected.

Qualifications

• At least 3 years retail experience.
• The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
• Excellent English communication skills (Arabic is an advantage).
• Knowledge of MS Office, Excel, Word, etc.
• Commercially aware and business orientated.

Responsibilities

• As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.
• You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.

Skills

Retail experience

Delegation

Negotiation

Interviewing

English communication

Arabic advantage

MS Office

Excel

Word

Commercial awareness

Tools

MS Office

Excel

Word

Job description

Join one of the world’s leading brand franchise operators

At Alshaya, we make thousands of job offers every year, and we look forward to welcoming successful candidates to our growing business.

Here are some important facts you need to know about our processes, so you can be sure that your job offer is genuine.

• We never ask candidates to pay fees or send us money.
• We never ask candidates to give personal information such as date of birth, address, passport details, bank details, etc.
• You always deal directly with us and all communication will come from an official ‘@alshaya.com’ email address, or through an affiliated Alshaya agency. To check if you’re dealing with an affiliate, you can email us at [e-mail]

Receiving a job offer

If your job offer seems too good to be true, it probably is. There are three key things to remember if you suspect an offer is not genuine:

• Do not contact the original sender
• Do not provide any personal information
• Do not make any payment

If you have concerns and wish to confirm a job offer is genuine, email us at [e-mail]. Please include a photo or screenshot of the message you have received (please do not forward the original).

As the Department Manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.

You will ensure that all Sales Associates are highly motivated and knowledgeable about the brand, and you will also deputize for the Store and Assistant Store Manager during periods of absence.

Qualifications & Requirements:

You will have/be:

• - At least 3 years retail experience.
• - The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
• - Excellent English communication skills (Arabic is an advantage).- Knowledge of MS Office, Excel, Word, etc.
• - Commercially aware and business orientated.

Advertised: 21 Oct 2026 Arabian Standard Time
Applications close: