Restaurant Supervisor — Lead Service & Team Training

DAIKAN; Abu Dhabi; On-site; AED 100,000 - 145,000; Full time

Job summary

Daikan Izakaya at Galleria Mall Abu Dhabi is seeking a motivated Restaurant Supervisor to lead our service team and uphold exceptional standards. You will oversee shifts, monitor guest experience, train staff, manage scheduling, and ensure compliance with health and safety regulations in a fast-paced environment, while maintaining attention to detail and delivering outstanding customer service.

This role requires strong leadership, organizational and communication skills, with flexibility to

Qualifications

• Previous experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and motivational skills to drive team performance.
• Excellent customer service skills and the ability to handle guest inquiries professionally.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Good organizational and multitasking skills.
• Effective communication skills, both verbal and written.
• Knowledge of health and safety regulations specific to food service.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Supervision: oversee staff performance during shifts.
• Service excellence: monitor guest experience and address issues.
• Staff training: assist in training new staff on service standards and processes.
• Shift management: assist in scheduling and staffing during peak hours.
• Inventory oversight: track inventory levels and assist with stock ordering.
• Compliance: ensure adherence to health and safety regulations and company policies.
• Reporting: assist in reporting on operational performance and staff performance.

Skills

Leadership

Customer service

Communication

Multitasking

Organization

Health & safety knowledge

Staff training

Job description

Daikan Izakaya at Galleria Mall Abu Dhabi is seeking a motivated Restaurant Supervisor to lead our service team and uphold exceptional standards. You will oversee shifts, monitor guest experience, train staff, manage scheduling, and ensure compliance with health and safety regulations in a fast-paced environment, while maintaining attention to detail and delivering outstanding customer service.

This role requires strong leadership, organizational and communication skills, with flexibility to