Restaurant Manager: Lead Operations & Guest Experience

L'ETO Group; Abu Dhabi; Presencial; AED 279.000 - 469.000; Jornada completa

Descripción de la vacante

L'ETO GROUP is opening a new restaurant at Marina Mall, Abu Dhabi, and seeks an experienced Restaurant Manager to own day-to-day operations, lead the management team, and deliver top-quality guest experiences. You will drive sales, oversee HR, and ensure brand standards across operations.

As a hands-on leader, you will optimize staffing, manage inventory, and maintain safety compliance, while partnering with the Area Manager to report on performance and improvements.

Formación

• 3–5 years of restaurant management experience in UAE or Gulf region.
• Proven track record of hitting sales, cost, and profitability targets in a branded F&B environment.
• Strong leadership presence — friendly yet disciplined with the ability to hold a team accountable.
• Willingness to complete ongoing training, tastings, and guidance provided by the company.
• Proficient in Microsoft Office and Syrve POS, with confidence reading and acting on operational reports and back office data.

Responsabilidades

• Take full ownership of the restaurant's day-to-day operations, ensuring brand and service standards.
• Set and drive sales targets across the management team.
• Analyze sales, guest satisfaction, and KPIs, and translate findings into clear action plans.
• Recruit, induct, and develop supervisors and team members, building a strong bench for future growth.
• Lead, coach, and performance-manage the full team, setting clear expectations and accountability.
• Design and oversee staff scheduling and rostering to balance service levels with labour cost.
• Manage all staff-related HR matters, including leave and disciplinary processes.
• Ensure full compliance with food safety, health and safety, and licensing requirements.
• Own inventory management and supplier relationships, ensuring accurate stock takes and par levels.
• Monitor food and beverage quality, presentation, and consistency against brand standards.
• Act as final escalation for guest complaints and service recovery.
• Build relationships with regular guests and use feedback for improvement.
• Oversee maintenance and upkeep of all restaurant equipment and assets, coordinating repairs.
• Prepare and present operational and financial reports to Area Manager.
• Ensure the branch is prepared for internal audits and brand visits.

Conocimientos

Leadership

Sales targets

KPI analysis

HR management

Ownership

Decision making

Hands-on

Herramientas

Syrve POS

Microsoft Office

Descripción del empleo

L'ETO GROUP is opening a new restaurant at Marina Mall, Abu Dhabi, and seeks an experienced Restaurant Manager to own day-to-day operations, lead the management team, and deliver top-quality guest experiences. You will drive sales, oversee HR, and ensure brand standards across operations.

As a hands-on leader, you will optimize staffing, manage inventory, and maintain safety compliance, while partnering with the Area Manager to report on performance and improvements.