Restaurant Supervisor

DAIKAN; Abu Dhabi; Sur place; AED 100 000 - 145 000; Plein temps

Résumé du poste

Daikan Izakaya at Galleria Mall Abu Dhabi is seeking a motivated Restaurant Supervisor to lead our service team and uphold exceptional standards. You will oversee shifts, monitor guest experience, train staff, manage scheduling, and ensure compliance with health and safety regulations in a fast-paced environment, while maintaining attention to detail and delivering outstanding customer service.

This role requires strong leadership, organizational and communication skills, with flexibility to

Qualifications

• Previous experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and motivational skills to drive team performance.
• Excellent customer service skills and the ability to handle guest inquiries professionally.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Good organizational and multitasking skills.
• Effective communication skills, both verbal and written.
• Knowledge of health and safety regulations specific to food service.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsabilités

• Supervision: oversee staff performance during shifts.
• Service excellence: monitor guest experience and address issues.
• Staff training: assist in training new staff on service standards and processes.
• Shift management: assist in scheduling and staffing during peak hours.
• Inventory oversight: track inventory levels and assist with stock ordering.
• Compliance: ensure adherence to health and safety regulations and company policies.
• Reporting: assist in reporting on operational performance and staff performance.

Connaissances

Leadership

Customer service

Communication

Multitasking

Organization

Health & safety knowledge

Staff training

Description du poste

Daikan Izakaya - Galleria Mall Abu Dhabi is looking for a motivated and detail-oriented Restaurant Supervisor to join our exceptional team.

Key Responsibilities

• Supervision Directly oversee staff performance during shifts providing guidance and support to ensure optimal service delivery
• Service Excellence Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction
• Staff Training Assist in training new staff members sharing knowledge about service standards menu items and processes
• Shift Management Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours
• Inventory Oversight Help track inventory levels and assist with ordering supplies and managing stock levels efficiently
• Compliance Ensure adherence to health and safety regulations as well as company policies to maintain a safe and clean working environment
• Reporting Assist in reporting on operational performance customer feedback and staff performance to upper management

Previous experience in a supervisory role within the restaurant or hospitality industry.Strong leadership and motivational skills to drive team performance.Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.Ability to work in a fast-paced environment while maintaining attention to detail.Good organizational and multitasking skills.Effective communication skills, both verbal and written.Knowledge of health and safety regulations specific to food service.Availability to work flexible hours, including evenings, weekends, and holidays.