Restaurant Supervisor

Client of RecruitMe Plus; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Restaurant Supervisor position at a premium dining venue on Palm Jumeirah, Dubai. Six days per week, starting at 5:00 PM and working late-night shifts to manage front-of-house operations and guest experiences.

Ideal candidate will have 3+ years in restaurant operations, including 2+ years in a supervisory role, experience with premium casual dining, and strong leadership, communication and guest relations skills. Dubai nightlife background is a plus. On-site role with weekend availability.

Qualifications

• Minimum 3 years of experience in restaurant operations, including at least 2 year in a supervisory or team management role. Previous experience in a premium casual dining, upscale restaurant, lounge, or restaurant-entertainment venue in Dubai.

Responsibilities

• Supervise daily front-of-house operations ensuring smooth and efficient service during the evening shifts.
• Coordinate the service team during busy shifts, weekends and special events.
• Monitor table arrangements, guest flow, reservations and service efficiency.
• Ensure the restaurant is fully prepared before opening and properly managed through closing.
• Work closely with the kitchen, bar and reservations teams to ensure seamless coordination.
• Maintain high standards of cleanliness, presentation, hygiene and operational excellence.
• Ensure every guest receives attentive, professional and personalized service.
• Build relationships with regular guests and contribute to customer loyalty and repeat visits.
• Handle guest requests, complaints and special arrangements promptly and professionally.
• Maintain a visible presence on the restaurant floor, especially during peak hours.
• Anticipate guest needs and ensure consistently high service standards.
• Lead, motivate and support waiters, runners and other front-of-house staff.
• Conduct pre-shift briefings and communicate service priorities, reservations and special events.
• Monitor staff performance and provide coaching and constructive feedback.
• Ensure team members follow service procedures, grooming standards and restaurant policies.
• Step in and actively support the team during busy service periods.
• Encourage effective upselling of food, beverages and signature menu items.
• Support the management team in achieving revenue and guest satisfaction targets.
• Monitor service efficiency and identify opportunities to improve the guest experience.
• Assist with daily reporting, POS operations and billing accuracy.

Job description

Restaurant Supervisor

Location Palm Jumeirah Dubai UAE

Employment Type Full-Time

Working Days 6 days per week

Working Hours 5 00 PM until closing late-night shifts

About the Restaurant

Our client is an established dining and entertainment destination located in the heart of Palm Jumeirah Dubai Known for its exceptional cuisine vibrant atmosphere and loyal clientele the restaurant combines premium dining with music entertainment and a lively social experience With a strong reputation built over more than 4 years the venue attracts a diverse clientele and enjoys particularly busy weekends and vibrant weekdays We are looking for a passionate energetic and hands-on Restaurant Supervisor who thrives in a fast-paced environment and understands how to deliver outstanding guest experiences while maintaining smooth restaurant operations

Key Responsibilities

Restaurant Operations amp Floor Management

• Supervise daily front-of-house operations ensuring smooth and efficient service throughout the evening


• Coordinate the service team during busy shifts particularly weekends and special events


• Monitor table arrangements guest flow reservations and service efficiency


• Ensure the restaurant is fully prepared before opening and properly managed through closing


• Work closely with the kitchen bar and reservations teams to ensure seamless coordination


• Maintain high standards of cleanliness presentation hygiene and operational excellence

Guest Experience amp Service Excellence

• Ensure every guest receives attentive professional and personalized service


• Build relationships with regular guests and contribute to customer loyalty and repeat visits


• Handle guest requests complaints and special arrangements promptly and professionally


• Maintain a visible presence on the restaurant floor especially during peak hours


• Anticipate guest needs and ensure consistently high service standards

Team Supervision amp Leadership

• Lead motivate and support waiters runners and other front-of-house staff


• Conduct pre-shift briefings and communicate service priorities reservations and special events


• Monitor staff performance and provide coaching and constructive feedback


• Ensure team members follow service procedures grooming standards and restaurant policies


• Step in and actively support the team during busy service periods

Sales amp Performance

• Encourage effective upselling of food beverages and signature menu items


• Support the management team in achieving revenue and guest satisfaction targets


• Monitor service efficiency and identify opportunities to improve the guest experience


• Assist with daily reporting POS operations and billing accuracy

Preferred Qualifications

Experience within Dubai s premium dining or nightlife hospitality scene An established understanding of the expectations of Dubai s international and VIP clientele

Work Schedule

Six working days per week starting at 5 00 PM until closing including weekends

Candidate Requirements

• Minimum 3 years of experience in restaurant operations, including at least 2 year in a supervisory or team management role. Previous experience in a premium casual dining, upscale restaurant, lounge, or restaurant-entertainment venue in Dubai.


• Proven ability to manage high-volume restaurant operations, particularly during weekends and peak evening hours.


• Strong understanding of food and beverage service standards, guest relations, and restaurant operations. Excellent communication and interpersonal skills.


• Strong leadership, problem-solving, and organizational abilities. Familiarity with POS systems and restaurant reservation management.


• Professional appearance, positive attitude, and a genuine passion for hospitality. Flexibility to work late-night shifts, weekends, and public holidays.


• Strong command of English; Arabic is a plus.

The Ideal Candidate

• Hands-on: Comfortable being on the floor, supporting the team, and managing operations rather than supervising from a distance.


• Guest-focused: Naturally welcoming, attentive, and capable of building genuine relationships with guests.


• Energetic: Enjoys a lively restaurant atmosphere and thrives during busy evening services.


• A strong team leader: Able to motivate the team, maintain discipline, and lead by example.


• Calm under pressure: Capable of handling demanding situations and ensuring seamless service, even during peak hours.