Restaurant Partner Success & Onboarding Coordinator

Talabat; Dubai; On-site; AED 66,960 - 89,280; Full time

Benefits offered by this job

Opportunity to work with leading technology company

Dynamic environment supporting numerous restaurant partners

Career growth opportunities within the Delivery Hero network

Job summary

Talabat is seeking a Restaurant Partner Sales Coordinator to aid in managing restaurant partner accounts in Dubai, UAE. The role involves coordinating sales activities, assisting in onboarding new restaurants, and maintaining accurate partner information on the platform.

Your responsibilities include serving as a contact point for partner inquiries, providing training, and supporting operational quality. A Bachelor’s degree and strong communication skills are required.

Join one of the region’s leading food delivery platforms and develop your career with Talabat.

Qualifications

• Strong communication and interpersonal skills with the ability to build relationships with restaurant partners.
• Experience using Microsoft Office applications, particularly Excel.
• Familiarity with CRM systems and customer relationship management processes.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to communicate effectively with internal teams and external partners.
• Must hold a valid UAE Family Book.

Responsibilities

• Coordinate with marketing, finance, and operations teams to support restaurant partner sales activities.
• Serve as the first point of contact for partner restaurants regarding operational questions, complaints, calls, and emails.
• Upload and maintain accurate restaurant information, menus, and account details on the Talabat platform.
• Assist with onboarding new restaurant partners.
• Provide training and technical guidance to restaurant partners on platform usage and system tools.
• Monitor and update restaurant account status including temporarily closed or inactive partners.
• Manage documentation of restaurant contracts, amendments, and related sales records.
• Prepare contract delivery and pickup reports.
• Support quality management of restaurant partner accounts and help resolve operational issues.
• Generate reports related to restaurant transmission methods and operational performance.
• Assist with configuration and replacement of GPRS printers used by partner restaurants.

Skills

Sales coordination and partner account support

CRM and data management

Restaurant partner onboarding and training

Contract documentation and reporting

Customer service and relationship management

Operational coordination and issue resolution

Microsoft Excel and reporting tools

Education

Bachelor’s degree in business administration, sales, marketing, or a related discipline.

Tools

Microsoft Office

CRM systems

Job description

Talabat is seeking a Restaurant Partner Sales Coordinator to aid in managing restaurant partner accounts in Dubai, UAE. The role involves coordinating sales activities, assisting in onboarding new restaurants, and maintaining accurate partner information on the platform.

Your responsibilities include serving as a contact point for partner inquiries, providing training, and supporting operational quality. A Bachelor’s degree and strong communication skills are required.

Join one of the region’s leading food delivery platforms and develop your career with Talabat.