Restaurant Partner Sales Coordinator - Marketplace Operations - Talabat - Dubai, UAE

Talabat; Dubai; On-site; AED 66,960 - 89,280; Full time

Benefits offered by this job

Opportunity to work with leading technology company

Dynamic environment supporting numerous restaurant partners

Career growth opportunities within the Delivery Hero network

Job summary

Talabat is seeking a Restaurant Partner Sales Coordinator to aid in managing restaurant partner accounts in Dubai, UAE. The role involves coordinating sales activities, assisting in onboarding new restaurants, and maintaining accurate partner information on the platform.

Your responsibilities include serving as a contact point for partner inquiries, providing training, and supporting operational quality. A Bachelor’s degree and strong communication skills are required.

Join one of the region’s leading food delivery platforms and develop your career with Talabat.

Qualifications

• Strong communication and interpersonal skills with the ability to build relationships with restaurant partners.
• Experience using Microsoft Office applications, particularly Excel.
• Familiarity with CRM systems and customer relationship management processes.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Ability to communicate effectively with internal teams and external partners.
• Must hold a valid UAE Family Book.

Responsibilities

• Coordinate with marketing, finance, and operations teams to support restaurant partner sales activities.
• Serve as the first point of contact for partner restaurants regarding operational questions, complaints, calls, and emails.
• Upload and maintain accurate restaurant information, menus, and account details on the Talabat platform.
• Assist with onboarding new restaurant partners.
• Provide training and technical guidance to restaurant partners on platform usage and system tools.
• Monitor and update restaurant account status including temporarily closed or inactive partners.
• Manage documentation of restaurant contracts, amendments, and related sales records.
• Prepare contract delivery and pickup reports.
• Support quality management of restaurant partner accounts and help resolve operational issues.
• Generate reports related to restaurant transmission methods and operational performance.
• Assist with configuration and replacement of GPRS printers used by partner restaurants.

Skills

Sales coordination and partner account support

CRM and data management

Restaurant partner onboarding and training

Contract documentation and reporting

Customer service and relationship management

Operational coordination and issue resolution

Microsoft Excel and reporting tools

Education

Bachelor’s degree in business administration, sales, marketing, or a related discipline.

Tools

Microsoft Office

CRM systems

Job description

Position Overview

Restaurant Partner Sales Coordinator - Marketplace Operations in Dubai, UAE supports Talabat’s restaurant partner network by coordinating sales activities, managing partner accounts, and ensuring accurate restaurant information across the platform. The role focuses on supporting restaurant onboarding, maintaining strong partner relationships, and assisting internal teams with operational and sales coordination within the food delivery marketplace.

Job Details

Country: UAE
City: Dubai

Industry: Internet
Function: Sales Support‑Assistance

Salary: 6,000-8,000 monthly (Market estimated)
Gender: Any
Candidate Nationality: UAE Nationals
Job Type: Full-time

Key Responsibilities

• Coordinate with marketing, finance, and operations teams to support restaurant partner sales activities.
• Serve as the first point of contact for partner restaurants regarding operational questions, complaints, calls, and emails when sales representatives are unavailable.
• Upload and maintain accurate restaurant information, menus, and account details on the Talabat platform.
• Assist with onboarding new restaurant partners including system configuration and platform setup.
• Provide training and technical guidance to restaurant partners on platform usage and system tools.
• Monitor and update restaurant account status including temporarily closed or inactive partners.
• Manage documentation of restaurant contracts, amendments, and related sales records.
• Prepare contract delivery and pickup reports and maintain accurate contract records.
• Support quality management of restaurant partner accounts and help resolve operational issues between restaurants and users.
• Generate reports related to restaurant transmission methods and operational performance.
• Assist with configuration and replacement of GPRS printers used by partner restaurants.
• Train restaurant and call center teams on using ordering transmission systems and partner tools.

Ideal Profile

• Bachelor’s degree in business administration, sales, marketing, or a related discipline.
• Strong communication and interpersonal skills with the ability to build relationships with restaurant partners.
• Experience using Microsoft Office applications, particularly Excel.
• Familiarity with CRM systems and customer relationship management processes.
• Strong organizational and problem‑solving skills with attention to detail.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• Ability to communicate effectively with internal teams and external partners.
• Must hold a valid UAE Family Book.

Skills Set

• Sales coordination and partner account support
• CRM and data management
• Restaurant partner onboarding and training
• Contract documentation and reporting
• Customer service and relationship management
• Operational coordination and issue resolution
• Microsoft Excel and reporting tools

Why Join Us

• Opportunity to work with one of the region’s largest digital food delivery platforms.
• Dynamic environment supporting thousands of restaurant partners across the region.
• Exposure to marketplace operations within a leading technology company.
• Career growth opportunities within the Delivery Hero global network.

About the Company

Talabat is a leading online food delivery and quick commerce platform operating across the Middle East and North Africa. Founded in Kuwait in 2004 and part of the Delivery Hero network, Talabat connects millions of customers with restaurants, grocery stores, and retailers through its technology‑driven marketplace. The company continues to expand its delivery ecosystem by introducing innovative digital services and rapid grocery delivery solutions across multiple markets.