Restaurant Operations Lead

Azadea Group; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Azadea Group is seeking an Assistant Restaurant Manager to oversee daily restaurant operations, lead a diverse team, and drive service excellence to achieve outstanding guest satisfaction across our UAE venues.

You will supervise food preparation and presentation, manage opening/closing procedures, monitor performance and costs, handle customer inquiries and complaints, ensure HS&E compliance, and coordinate with purchasing to optimize inventory and pricing.

Qualifications

• Bachelor's degree in Food and Beverage, or Hospitality Management, or a related field.
• Four to six years of experience in F&B Operations, or a similar role.
• One year of managerial experience.
• Fluency in English; Arabic language skills are a plus.

Responsibilities

• Supervise the food preparation and presentation process, check the quantity and quality of displayed items, and take necessary actions to ensure high-quality meals are produced.
• Manage all restaurant operations, including overseeing opening and closing procedures, conducting maintenance checks, managing shifts, and coordinating with the purchasing department.
• Monitor the team's performance, oversee the restaurant's set targets, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.
• Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.
• Execute comprehensive assessments and evaluations of displayed items to ensure both quantity and quality meet specified standards, taking appropriate actions as needed.
• Follow the organization's Health, Safety, and Environment (HS&E) policies, procedures, and mandatory instructions to identify and mitigate risks, safeguarding the environment and the wellbeing of oneself and others.
• Monitor daily F&B costs, oversee budget alignment with the management team, and optimize inventory and pricing strategies accordingly.
• Record all invoices in accordance with company policy.

Skills

English fluency

Arabic fluency (bonus)

Education

Bachelor's degree in Food & Beverage or Hospitality Management

Tools

MS Office

Job description

Azadea Group is seeking an Assistant Restaurant Manager to oversee daily restaurant operations, lead a diverse team, and drive service excellence to achieve outstanding guest satisfaction across our UAE venues.

You will supervise food preparation and presentation, manage opening/closing procedures, monitor performance and costs, handle customer inquiries and complaints, ensure HS&E compliance, and coordinate with purchasing to optimize inventory and pricing.