Restaurant Manager

Nolus Restaurant LLC; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Nolus Restaurant LLC in Abu Dhabi is seeking a Restaurant Manager to oversee daily operations, lead both front-of-house and back-of-house teams, and maintain high standards of food quality, hygiene and guest satisfaction.

You will manage staff schedules, monitor service quality, control costs, ensure compliance with health regulations, and collaborate with kitchen and senior management to grow revenue.

Qualifications

• Strong demonstrated ability to multitask.
• Exceptional communication skills (written verbal and interpersonal).
• Proven leadership and customer service abilities.
• Experience in managing staff and operations in a restaurant setting.
• Knowledge of food safety hygiene and cost control.

Responsibilities

• Oversee daily restaurant operations.
• Manage staff duty schedules and performance.
• Ensure excellent customer service and guest satisfaction.
• Monitor food quality and presentation standards.
• Control costs inventory and wastage.
• Ensure compliance with hygiene and safety regulations.
• Coordinate with kitchen and senior management.
• Provide training to staff and assess performance on an ongoing basis.
• Manage the restaurant to meet or exceed standards in food quality safety and cleanliness.
• Oversee and actively deal with customer queries and complaints.
• Ensure the restaurant adheres to health and safety regulations.
• Research new wholesale food suppliers and negotiate prices.
• Calculate future needs in kitchenware and equipment and place orders as needed.
• Manage and store vendors contracts and invoices.
• Coordinate communication between front of the house and back of the house staff.
• Keep detailed records of daily weekly and monthly costs and revenues.
• Arrange for new employees onboarding (scheduling trainings and ordering uniforms).
• Gather guests feedback and recommend improvements to menus.
• Handling inventories.

Skills

Multitasking

Communication

Leadership

Customer service

Problem solving

Fast-paced environment

Education

Bachelor's degree in Hospitality or related field

Tools

MS Office

POS systems

Restaurant management software

Job description

Restaurant Manager

Department: FOH

Position reports to: CEO

Position brief

The Restaurant Manager will be responsible for overseeing the overall operations of the restaurant ensuring excellent customer service efficient team management and smooth day-to-day functioning. The role requires a hands-on leader who can manage both front-of-house and back-of-house operations while maintaining high standards in food quality hygiene and guest satisfaction. Experience in handling multi-cuisine concepts especially American and Afghani cuisine is an advantage. Ultimately you will help minimize operating costs boost our employee retention and deliver a positive dining experience for our guests

Job responsibilities include

• Oversee daily restaurant operations
• Manage staff duty schedules and performance
• Ensure excellent customer service and guest satisfaction
• Monitor food quality and presentation standards
• Control costs inventory and wastage
• Ensure compliance with hygiene and safety regulations
• Coordinate with kitchen and senior management
• Provide training to staff and assess performance on and ongoing basis
• Manage the restaurant to meet or exceed standards in food quality safety and cleanliness
• Oversee and actively deal with customer quires and complaints
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders as needed
• Manage and store vendors contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Keep detailed records of daily weekly and monthly costs and revenues
• Arrange for new employees proper onboarding (scheduling trainings and ordering uniforms)
• Gather guests feedback and recommend improvements to our menus
• Handling monthly and bi-monthly inventories
• Contributes to team effort by accomplishing related results as needed

Requirements

• Strong demonstrated ability to multitask.
• Ability to spot and resolve problems efficiently.
• Exceptional communication skills (written verbal and interpersonal).
• Possess a positive service-oriented attitude with excellent follow through on issues.
• Excellent customer service skills
• Working knowledge of various computer software programs (MS Office restaurant management software POS).
• Capable of delegating multiple tasks.
• Communication and leadership skills.
• Ability to work in a fast-paced environment
• Previous experience as a Restaurant Manager in the UAE is mandatory.
• Proven experience in increasing restaurant sales and achieving revenue targets.
• Strong knowledge of restaurant operations sales strategies and cost control.
• Excellent leadership communication and customer service skills.
• Strong business sense with the ability to improve restaurant profitability.
• Good knowledge of inventory management and POS systems.
• Ability to work under pressure and manage multiple responsibilities.
• Candidates with their own valid UAE visa are preferred.
• Immediate joiners will be an advantage.

Required Education and Experience

• Previous supervisory experience preferably within a restaurant
• Bachelors degree in Hospitality or related certificate

Work Location: In person