Restaurant Manager

Unity Star Import and Export FZE LLC; Dubai; On-site; AED 60,000 - 110,000; Full time

Benefits offered by this job

Employment Visa

Medical Insurance

Annual Leave

Paid Public Holidays

Duty Meals

Accommodation or Allowance

Transportation or Allowance

Performance Incentives

Training and Career Development

End-of-Service Benefits

Other benefits according to company政策

Job summary

Unity Star Import and Export FZE LLC in Dubai seeks an experienced Restaurant Manager to oversee daily operations, ensure high service standards, and manage staff performance.

You will supervise front-of-house and coordinate with kitchen, monitor costs, handle customer concerns, and contribute to sales targets while maintaining safety and hygiene compliance. Fluency in English is required; UAE hospitality experience is preferred.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or related field preferred.
• Experience as Restaurant Manager, Assistant Restaurant Manager, F&B Supervisor, or similar role.
• Good understanding of restaurant and F&B operations; experience supervising staff.
• Knowledge of POS systems, cash handling, and daily sales reporting.
• Understanding of inventory management and cost control.
• Knowledge of food hygiene and safety practices.
• Strong customer service and problem-solving skills.
• Good written and verbal English communication; additional languages are a plus.

Responsibilities

• Manage day-to-day restaurant operations and ensure smooth service.
• Supervise waiters, waitresses, cashiers, hosts, and other staff.
• Prepare staff schedules and coordinate shifts.
• Train and monitor team members to maintain service standards.
• Ensure professional, friendly, and timely service for customers.
• Handle customer feedback and complaints professionally.
• Monitor food quality, presentation, service, and cleanliness.
• Coordinate with kitchen staff to ensure efficient order prep and service.
• Monitor opening/closing procedures and cash handling.
• Monitor stock levels and assist with ordering supplies.
• Work with suppliers and internal teams to maintain stock levels.
• Prepare daily/weekly/monthly operational reports when required.
• Support management in achieving sales and targets.
• Ensure equipment and facilities are properly maintained.
• Follow food safety, hygiene, and workplace safety requirements.

Skills

Customer Service

Staff Management

POS Systems

Cost Control

Inventory Management

Food Safety

English Proficiency

Leadership

Shift Scheduling

Feedback Handling

Education

Hospitality Degree

Diploma in Hospitality

Job description

Job Description:

We are looking for an experienced, organized, and customer-focused Restaurant Manager to oversee daily restaurant operations and ensure a high standard of food service, customer satisfaction, cleanliness, and team performance.

The Restaurant Manager will be responsible for supervising employees, managing shifts, monitoring operational costs, handling customer concerns, maintaining service standards, and supporting the overall performance of the restaurant.

Key Responsibilities

• Manage day-to-day restaurant operations and ensure smooth service.
• Supervise waiters, waitresses, cashiers, hosts, and other restaurant staff.
• Prepare staff schedules and coordinate shifts according to operational requirements.
• Train, guide, and monitor team members to maintain service standards.
• Ensure customers receive professional, friendly, and timely service.
• Handle customer feedback and complaints professionally.
• Monitor food quality, presentation, service, and dining-area cleanliness.
• Coordinate closely with kitchen staff and chefs to ensure efficient order preparation and service.
• Monitor restaurant opening and closing procedures.
• Ensure cash handling, POS transactions, billing, and daily sales reconciliation are completed correctly.
• Monitor stock levels of food, beverages, and operational supplies.
• Coordinate inventory counts and assist with ordering supplies.
• Work with suppliers and internal teams to maintain adequate stock levels.
• Monitor waste, operational costs, and inventory variances.
• Prepare daily, weekly, or monthly operational reports when required.
• Support management in achieving sales and operational targets.
• Ensure restaurant equipment and facilities are maintained properly.
• Follow applicable food safety, hygiene, health, and workplace safety requirements.
• Maintain employee attendance and performance records where required.
• Assist with recruitment, onboarding, and training of restaurant employees.
• Maintain a professional and positive working environment.

Requirements

• Diploma or bachelors degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.
• Previous experience as a Restaurant Manager, Assistant Restaurant Manager, F&B Supervisor, or similar position.
• Good understanding of restaurant and food & beverage operations.
• Experience supervising and managing restaurant employees.
• Knowledge of POS systems, cash handling, and daily sales reporting.
• Understanding of inventory management and cost control.
• Knowledge of food hygiene and safety practices.
• Strong customer service and problem-solving skills.
• Good written and verbal English communication skills.
• Additional languages are an advantage.
• Strong leadership and team-management abilities.
• Ability to work effectively during busy service periods.
• Willingness to work shifts, weekends, evenings, and public holidays as required.
• UAE hospitality experience is preferred.

Benefits

• Competitive Salary
• Employment Visa
• Medical Insurance
• Annual Leave
• Paid Public Holidays
• Duty Meals, where applicable
• Accommodation or Allowance, if provided
• Transportation or Allowance, if provided
• Performance Incentives, where applicable
• Training and Career Development
• End-of-Service Benefits
• Other benefits according to company policy and applicable UAE employment requirements