Remote Project Analyst for Data & Process Improvement

Abu Dhabi Commercial Bank; Abu Dhabi; Remote; AED 180,000 - 280,000; Full time

Benefits offered by this job

Medical and life insurance

Flexible remote work options

Training and development programs

Job summary

Abu Dhabi Commercial Bank is seeking an ambitious professional to join our GBS team in UAE to design, implement and operate enterprise-class networks within a large organisation. You will contribute to security, performance, and reliability while collaborating with cross-functional teams to deliver robust network services.

The role calls for 4+ years of hands-on experience across network design, security, IPT/UC technologies and incident management, supported by a CCNA and ITIL credentials.

Qualifications

• Bachelor’s degree in Computer Science or Engineering.
• Cisco CCNA (Data Centre, Security, Route/Switch) or equivalent.
• ITIL Foundation certification (IT Service Management).
• Knowledge of data network technologies and protocols (routers, switches, NFV, BGP, MPLS, QoS, DNS/DHCP).
• Knowledge of network security technologies and protocols (firewall, IPS, VPN, WAF, TLS).
• Knowledge of IPT/UC technologies.
• Problem management and analysis skills.
• Capacity planning skills.

Responsibilities

• Review, iterate, build and maintain simple and easy to understand functional and technical documents, communications or policies to ensure compliance to department policies and procedures.
• Support and coordinate team workshops, critical meetings, testing and issue resolution to aid their learning and development.
• Conduct quality assurance checks on data, inputs and outputs to ensure accuracy and validity.
• Prepare reporting in order to support management requirements.
• Assists with mini projects and initiatives as agreed with squad/team lead to ensure their successful implementation against the action plan and agreed turnaround times (TATs)
• Maintain, produce and improve key reporting artefacts across Jira, Excel, Planview and customer ADCB systems as required to ensure accuracy of data capture.
• Implement new processes and improvements, whilst contributing to feedback loops in order to keep the department compliant to changing policies and procedures.

Skills

Network design

Incident management

Configuration management

Data Centre

Networking protocols

Network security

IPT/UC

Capacity planning

BGP/MPLS

Education

Bachelor’s degree in Computer Science or Engineering

ITIL Foundation

Tools

Cisco CCNA (Data Centre, Security, Route/Switch)

Job description

Abu Dhabi Commercial Bank is seeking an ambitious professional to join our GBS team in UAE to design, implement and operate enterprise-class networks within a large organisation. You will contribute to security, performance, and reliability while collaborating with cross-functional teams to deliver robust network services.

The role calls for 4+ years of hands-on experience across network design, security, IPT/UC technologies and incident management, supported by a CCNA and ITIL credentials.