Remote Customer Support Specialist (Entry-Level)

Client of Pulse Media NL; Ajman; Remote; AED 60,000 - 90,000; Full time

Job summary

Client of Pulse Media NL is seeking a friendly remote Customer Service Representative in the United Arab Emirates for entry-level support. You will assist customers through email, live chat, and phone, delivering accurate information and resolving routine concerns.

Ideal candidates are patient, organized, detail-oriented, and comfortable using computers and digital tools. Onboarding is comprehensive, with ongoing guidance for new hires, including graduates, career changers, and those seeking

Qualifications

• High school diploma or equivalent is required.
• Basic computer and typing proficiency expected.
• Strong written and verbal communication skills.
• Friendly, patient, and professional attitude.

Responsibilities

• Respond to customer inquiries via email, live chat, phone, and other channels.
• Provide accurate information about products, services, accounts, and procedures.
• Assist with routine questions, concerns, and service requests.
• Maintain accurate customer records and documentation.

Skills

Communication skills

Typing proficiency

Organization & time management

Attention to detail

Problem-solving

Remote work

Confidentiality

Internet reliability

Education

High school diploma/GED

Tools

CRM platforms

Office or Google Workspace

Job description

Client of Pulse Media NL is seeking a friendly remote Customer Service Representative in the United Arab Emirates for entry-level support. You will assist customers through email, live chat, and phone, delivering accurate information and resolving routine concerns.

Ideal candidates are patient, organized, detail-oriented, and comfortable using computers and digital tools. Onboarding is comprehensive, with ongoing guidance for new hires, including graduates, career changers, and those seeking