Customer Service Representative

Vietnam Industrial Intelligence; Ajman; Remote; AED 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Flexible hours (full-time or part-time

Competitive pay

Training support

Collaborative environment

Career development

Job summary

Vietnam Industrial Intelligence is hiring a Customer Service Representative to join our remote team in the United Arab Emirates. You will respond to customer inquiries via email and chat, provide information, and help resolve basic issues from anywhere with internet access.

No prior customer service experience is required; we offer training, ongoing guidance, and flexible work options. The role emphasizes clear communication, reliability, and the ability to work independently while maintaining

Qualifications

• Currently residing in the United Arab Emirates
• Basic English communication skills
• Comfortable using a computer, smartphone, and common online applications
• Good communication and interpersonal skills
• Patient, responsible, and willing to learn
• Able to follow instructions and work independently

Responsibilities

• Respond to customer enquiries through email, chat, or other communication channels
• Provide accurate information and assist with basic customer requests
• Follow up on customer concerns and help identify suitable solutions
• Maintain customer records and update relevant information
• Coordinate with team members to support daily operations
• Complete assigned tasks in a timely and professional manner

Skills

Basic English

Communication skills

Interpersonal skills

Independent work

Computer literacy

Job description

Customer Service Representative (Remote) – United Arab Emirates

We are currently looking for Customer Service Representatives to join our remote team across the United Arab Emirates.

This opportunity is suitable for individuals who enjoy communicating with people, solving problems, and providing helpful customer support. Whether you are starting your career, changing industries, or looking for a flexible work opportunity, we welcome your application.

Previous customer service experience is not required. Training and ongoing guidance will be provided to help you become familiar with the role.

Key Responsibilities

• Respond to customer enquiries through email, chat, or other communication channels
• Provide accurate information and assist with basic customer requests
• Follow up on customer concerns and help identify suitable solutions
• Maintain customer records and update relevant information
• Coordinate with team members to support daily operations
• Complete assigned tasks in a timely and professional manner

Requirements

• Currently residing in the United Arab Emirates
• Basic English communication skills
• Comfortable using a computer, smartphone, and common online applications
• Good communication and interpersonal skills
• Patient, responsible, and willing to learn
• Able to follow instructions and work independently

What We Offer

• Remote working opportunities
• Full-time and part-time options, depending on business needs
• Competitive compensation based on the role and working arrangement
• Training and onboarding support
• A friendly and collaborative working environment
• Opportunities for long-term professional development