Remote Client Intake Specialist – Personal Injury

Jobgether; United Arab Emirates; On-site; AED 220,000 - 312,000; Full time

Benefits offered by this job

USD salary

Remote work

Full-time

US-hours schedule

Job summary

Jobgether, on behalf of a partner company, is seeking a Client Intake Specialist based in United Arab Emirates. The role handles inbound/outbound calls, structured intake, case qualification, and documentation for prospective clients seeking legal support after accidents or injuries.

This fully remote, US-hours position emphasizes confidentiality, empathy, and precise note-taking in CRM systems like Salesforce, Litify, or HubSpot, with a focus on building trust and delivering a professional

Qualifications

• Direct professional experience in legal intake, preferably within personal injury.
• Experience training or mentoring intake specialists is a plus.
• Advanced English proficiency for US-based clients.

Responsibilities

• Serve as the primary contact for prospective clients seeking personal injury help.
• Conduct structured intake interviews and gather information.
• Record case details in CRM in real time.
• Assess eligibility against established criteria.
• Collaborate with internal stakeholders as needed.
• Maintain confidentiality and handle sensitive information.

Skills

Legal intake

Active listening

De-escalation

Phone presence

Confidentiality

Tools

Salesforce

Litify

HubSpot

Job description

Jobgether, on behalf of a partner company, is seeking a Client Intake Specialist based in United Arab Emirates. The role handles inbound/outbound calls, structured intake, case qualification, and documentation for prospective clients seeking legal support after accidents or injuries.

This fully remote, US-hours position emphasizes confidentiality, empathy, and precise note-taking in CRM systems like Salesforce, Litify, or HubSpot, with a focus on building trust and delivering a professional