Remote Account Manager - Fraud & Fintech Solutions

Sardine; United Arab Emirates; Remote; AED 300,000 - 520,000; Full time

Benefits offered by this job

Remote-first culture

Flexible paid time off

Health insurance

MacBook Pro provided

Home office stipend

Meal stipend

Learning stipend

Job summary

Sardine is seeking an Account Manager to support a select portfolio of customers from a remote-first base in the United Arab Emirates. You will collaborate with cross-functional teams to maximize value from fraud, payments, and compliance-related products and drive successful risk analytics and integrations.

The role requires 7+ years in Account Management or related fields, strong stakeholder management, and the ability to translate complex product and technology challenges into clear,

Qualifications

• 7+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS.
• Domain experience in fraud, payments, compliance, fintech, or AML/KYC.
• Strong presentation skills for virtual and in-person meetings with stakeholders.
• Exceptional project management and the ability to balance multiple stakeholders.

Responsibilities

• Be the primary point of contact for customers and maximize their ROI with Sardine products.
• Understand Sardine product, technology, and strategy and convey it to customers.
• Translate complex problems into actionable solutions and manage the solution process internally and externally.
• Advise on best practices relating to fraud and compliance and monitor KPIs for clients.
• Provide strategic analysis to plan long-term expansion and collaborate with risk analytics teams.

Skills

Account Management

Customer Success

Risk Management

Solutions Architecture

API integration

Fraud domain knowledge

Fintech/ AML/ KYC

Presentation skills

Stakeholder management

BI tools proficiency

Analytical skills

Relationship building

Tools

BI tools

Job description

Sardine is seeking an Account Manager to support a select portfolio of customers from a remote-first base in the United Arab Emirates. You will collaborate with cross-functional teams to maximize value from fraud, payments, and compliance-related products and drive successful risk analytics and integrations.

The role requires 7+ years in Account Management or related fields, strong stakeholder management, and the ability to translate complex product and technology challenges into clear,