Relationship Officer – Branches

TASC Outsourcing

Dubai

On-site

AED 89,000 - 134,000

Full time

46 hours ago

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Job summary

TASC Outsourcing is seeking a Relationship Officer – Branches in Dubai, UAE to support retail banking sales across the branch network. The role centers on acquiring customers, managing relationships, and promoting suitable banking products to branch customers.

The ideal candidate has at least 1 year of Retail Banking/Branch Sales experience, strong sales and communication skills, and a proven ability to achieve monthly targets.

Qualifications

Minimum 1 year of Retail Banking / Branch Sales / Relationship Management experience.
Experience selling Personal Loans / Liabilities / CASA / Deposits preferred.
Strong sales, negotiation, and customer relationship skills.
Proven ability to achieve monthly sales targets and incentives.
UAE banking/financial services experience preferred.
Comfortable working in a branch-based, customer-facing sales environment.

Responsibilities

Acquire new customers through branch walk-ins, referrals, and self-generated leads.
Promote and sell retail banking products such as Personal Loans, CASA / Liability Accounts, Fixed Deposits, and other banking products.
Understand customer requirements and recommend suitable financial solutions.
Identify and maximize cross-selling and upselling opportunities.
Support customers with application forms, documentation, and onboarding.
Build and maintain strong long-term customer relationships.
Achieve assigned monthly sales, revenue, and acquisition targets.
Ensure applications comply with the bank’s KYC, credit, compliance, and regulatory requirements.
Coordinate with branch operations and internal departments for smooth processing of applications.
Maintain accurate customer and sales records.

Skills

Relationship management

Sales

Customer acquisition

Communication

Negotiation

Job description

Relationship Officer – Branches

Location: Dubai, UAE

Function: Retail Banking / Branch Sales

Employment Type: Full-Time

We are looking for dynamic and target-driven Relationship Officers – Branches to support retail banking sales across the branch network. The role will focus on customer acquisition, relationship management, and promoting suitable banking products to branch customers.

Key Responsibilities

Acquire new customers through branch walk-ins, referrals, and self-generated leads.
Promote and sell retail banking products such as Personal Loans, CASA / Liability Accounts, Fixed Deposits, and other banking products.
Understand customer requirements and recommend suitable financial solutions.
Identify and maximize cross-selling and upselling opportunities.
Support customers with application forms, documentation, and onboarding.
Build and maintain strong long-term customer relationships.
Achieve assigned monthly sales, revenue, and acquisition targets.
Ensure applications comply with the bank’s KYC, credit, compliance, and regulatory requirements.
Coordinate with branch operations and internal departments for smooth processing of applications.
Maintain accurate customer and sales records.

Requirements

Minimum 1 year of Retail Banking / Branch Sales / Relationship Management experience.
Experience selling Personal Loans / Liabilities / CASA / Deposits preferred.
Strong sales, negotiation, and customer relationship skills.
Proven ability to achieve monthly sales targets and incentives.
Good understanding of retail banking products and customer documentation.
Strong communication and interpersonal skills.
UAE banking / financial services experience preferred.
Comfortable working in a branch-based, customer-facing sales environment.