Relationship Manager, Financial Institutions & KYC

Deutsche Börse AG; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Deutsche Börse Group is seeking a Relationship Manager to expand the business with banks and financial institutions while maintaining the highest standards of integrity and regulatory compliance.

You will manage end-to-end client relationships, perform KYC/AML duties, coordinate onboarding, liaise with compliance and credit teams, and drive cross-selling and revenue targets in a multicultural environment. English is required; Arabic or French a plus.

Qualifications

• 4–6 years’ experience in securities/banking, with custodian bank or securities house preferred.
• Minimum Bachelor’s degree and strong KYC/AML background.
• Proven ability to manage complex client relationships.

Responsibilities

• Initiate, establish, and maintain excellent relationships with existing and prospective customers (banks and financial institutions).
• Act as First Line of Defense, up to date on client status, KYC/AML, adverse media.
• Collect full KYC documentation and related requirements for clients under responsibility.
• Update CRM tool for documents collected.
• Work on meeting targets set (new relations, financial targets, cross-selling, and self-development).
• Support line manager to execute agreed business plan.
• Identify opportunities and work with Line Manager to realize the opportunity and update CRM.
• Identify any Business at Risk and raise it to Line Manager and update CRM.
• Ensure KYC Reviews are completed on time.
• Monitor clients MIS and profitability to identify opportunities, trends, or suspicious activity.
• Stay up to date with procedures and policies and follow the Global RM and Sales Roles Handbook.
• Keep abreast of market updates, product developments, and competitors.
• Prepare and present proposals and product presentations to potential new customers.
• Handle client onboarding from initial contact until account activation.
• Liaise with compliance, credit, middle-office during the lifecycle of the client relation.
• Ensure clients onboarded have full access to system, trainings, and reporting setup.
• Support clients on all product subscriptions (documents, forms, internal follow-ups).
• Manage escalated customer queries and provide solutions.

Skills

Relationship management

KYC/AML

Banking experience

English

Communication skills

Presentation skills

Education

Bachelor's degree

Job description

Deutsche Börse Group is seeking a Relationship Manager to expand the business with banks and financial institutions while maintaining the highest standards of integrity and regulatory compliance.

You will manage end-to-end client relationships, perform KYC/AML duties, coordinate onboarding, liaise with compliance and credit teams, and drive cross-selling and revenue targets in a multicultural environment. English is required; Arabic or French a plus.