Relationship Associate: Client Solutions & Onboarding

Citi; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Citi in Dubai, United Arab Emirates, is hiring a Relationship Associate for Commercial Sales Support. You will support day-to-day client servicing, onboarding, KYC processes, and data-driven insights while coordinating with internal teams. The role emphasizes risk awareness and adherence to Citi's policies.

The ideal candidate has a minimum of 2 years’ experience and a Bachelor's degree, with strong data handling and communication skills to serve clients effectively.

Qualifications

• Minimum of 2 years relevant experience.
• Bachelor's degree required.

Responsibilities

• Provide day-to-day client servicing and resolve client issues including KYC and onboarding.
• Validate client data and documentation in relevant systems.
• Coordinate across internal departments to solve client needs.
• Provide feedback on product needs and process improvements.
• Analyze client data and prepare reports as needed.
• Assess risk in business decisions, maintain compliance with laws and policies and escalate control issues.

Education

Bachelor's degree

Tools

CRM systems

Job description

Citi in Dubai, United Arab Emirates, is hiring a Relationship Associate for Commercial Sales Support. You will support day-to-day client servicing, onboarding, KYC processes, and data-driven insights while coordinating with internal teams. The role emphasizes risk awareness and adherence to Citi's policies.

The ideal candidate has a minimum of 2 years’ experience and a Bachelor's degree, with strong data handling and communication skills to serve clients effectively.