Relationship Associate - Citi Commercial Bank

United States Citigroup; Dubai; Vor Ort; AED 90.000 - 150.000; Vollzeit

Zusammenfassung

Citigroup in Dubai seeks a Relationship Associate to support day-to-day client servicing, onboarding, and data validation. The role emphasizes KYC processes, policy interpretation, and cross‑department coordination to resolve client needs while ensuring compliance and safeguarding of assets.

The ideal candidate has at least 2 years of relevant experience and a Bachelor's degree, with the ability to analyze client data and report findings to improve processes and product offerings.

Qualifikationen

• Minimum of 2 years relevant experience.
• Bachelor's degree required.
• Other job-related duties may be assigned as required.

Aufgaben

• Provide day-to-day client servicing.
• Handle and provide timely resolution to client issues including but not limited to KYC.
• Onboarding.
• Validate client data and documentation in relevant systems.
• Coordinate and follow-up across internal departments to solve client needs.
• Provide feedback to clients related to emerging product needs.
• Analyze client data and provide reporting as needed.
• Assess risk when business decisions are made.
• Support Citigroup's reputation and safeguarding of clients and assets by driving compliance with laws, rules and regulations.
• Escalate and report control issues with transparency.

Kenntnisse

Client servicing

KYC knowledge

Data analysis

Risk assessment

Policy understanding

Ausbildung

Bachelor's degree

Jobbeschreibung

The Relationship Associate is a developing professional role Applies specialty area knowledge in monitoring assessing analyzing and or evaluating processes and data Identifies policy gaps and formulates policies Interprets data and makes recommendations Researches and interprets factual information Identifies inconsistencies in data or results defines business issues and formulates recommendations on policies procedures or practices Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices Good understanding of how the team interacts with others in accomplishing the objectives of the area Develops working knowledge of industry practices and standards Limited but direct impact on the business through the quality of the tasks services provided Impact of the job holder is restricted to own team

Responsibilities

• Provide day-to-day client servicing
• handle and provide timely resolution to client issues including but not limited to KYC
• Onboarding
• etc
• Validates client data and documentation in relevant systems
• Takes the lead to coordinate and follow-up across internal departments to solve client needs
• Provides feedback to client related to emerging product needs
• competitive practice and ideas on process product improvement
• Analyzes client data and provides reporting as needed
• Appropriately assess risk when business decisions are made
• demonstrating particular consideration for the firm s reputation and safeguarding Citigroup
• its clients and assets
• by driving compliance with applicable laws
• rules and regulations
• adhering to Policy
• applying sound ethical judgment regarding personal behavior
• conduct and business practices
• and escalating
• managing and reporting control issues with transparency

Qualifications

• Minimum of 2 years relevant experience

Education

• Bachelors degree

This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required