Registration Executive

Remote DXB; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Remote DXB in Dubai is seeking an experienced Registration Coordinator to plan and oversee online and onsite registration for events. You will collaborate with vendors and internal teams to ensure smooth workflows and data accuracy across CRM systems.

The role requires strong knowledge of registration processes, visitor experience, and event technologies, with an emphasis on regulatory compliance and post-event reporting.

Qualifications

• Minimum 3 years in exhibitions or events.
• Strong understanding of registration and visitor experience.
• Proficiency with Microsoft Office and CRM systems.
• Excellent written and spoken English communication.

Responsibilities

• Plan and oversee online and onsite registration for events.
• Collaborate with vendors and internal teams to ensure smooth registration workflows.
• Handle escalations related to registration issues during events.
• Implement new registration technologies and enhance visitor experiences.
• Manage post-event DTCM reconciliation and ensure regulatory compliance.
• Work with IT to ensure accurate data capture and integration into CRM systems.
• Document SOPs for registration processes.
• Provide guidance on onsite registration layout, signage, and traffic flow.
• Deliver post-event registration reports and actionable insights.

Skills

Registration processes

Visitor experience

Event technologies

English communication

Organizational skills

Tools

Dynamics CRM

Eloqua

Excel

PowerPoint

Word

Job description

Responsibilities

• Plan and oversee online and onsite registration for events
• Collaborate with vendors and internal teams to ensure smooth registration workflows
• Handle escalations related to registration issues during events
• Implement new registration technologies and enhance visitor experiences
• Manage post-event DTCM reconciliation and ensure regulatory compliance
• Work with IT to ensure accurate data capture and integration into CRM systems
• Document Standard Operating Procedures (SOPs) for registration processes
• Provide guidance on onsite registration layout, signage, and traffic flow
• Deliver post-event registration reports and actionable insights

Requirements

• Minimum 3 years of experience in a similar role, preferably in exhibitions or events
• Strong understanding of registration processes and visitor experience
• Experience with event technologies
• Knowledge of DTCM requirements for visitor attendance
• Proficiency in Microsoft Excel, PowerPoint, Word, and CRM systems (e.g., Dynamics CRM, Eloqua)
• Excellent written and spoken English communication skills
• Strong organizational and problem-solving skills

Preferred Qualifications

• Experience integrating registration systems into CRM platforms
• Knowledge of event technology trends
• Familiarity with data analytics for actionable reporting