Regional Luxury Sales Trainer & Coach

LVMH; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Bvlgari in Dubai is seeking a hands‑on, agile training professional to manage a regional MEAI scope and support the sales training agenda across luxury retail networks.

You will develop and deploy engaging learning initiatives, oversee openings/renovations, coach store teams and partner with boutique managers to align training with business priorities. Fluent English is required; Arabic is an advantage; travel about 50% within MEAI.

Qualifications

• Five+ years of experience in a comparable training role within a retail, luxury, hospitality or client‑centric environment.
• Strong facilitation, coaching and presentation capabilities across classroom, digital and in‑store formats.
• Ability to independently manage multiple boutiques, markets or training projects.
• Strong project‑management and organizational skills within fast‑moving opening/renovation schedules.

Responsibilities

• Contribute to the regional sales training strategy by identifying needs and evaluating training impact.
• Translate business and product information into engaging learning materials.
• Partner with boutique and retail managers, local trainers and stakeholders to identify development needs and implement action plans.
• Manage training workstreams for boutique openings, renovations and revamps, including readiness assessments and on‑site coaching.
• Coordinate with Retail, Store Planning, Operations, HR and boutique leadership to align training with project timelines.
• Deliver classroom, virtual, in‑store and train‑the‑trainer sessions across product, brand, selling skills and client experience.
• Support onboarding and refresher training for new and existing retail employees.
• Conduct store visits to coach teams and translate business needs into practical learning interventions.
• Develop follow‑up actions based on mystery shopping results and KPIs.
• Coordinate assigned training activities, external partners and related logistics.
• Maintain training dashboards and provide reporting.
• For a more senior appointment, act as deputy to the department lead when required.

Skills

Facilitation

Coaching

Presentation

Stakeholder management

Multitasking

Tools

PowerPoint

Excel

Virtual learning platforms

Job description

Bvlgari in Dubai is seeking a hands‑on, agile training professional to manage a regional MEAI scope and support the sales training agenda across luxury retail networks.

You will develop and deploy engaging learning initiatives, oversee openings/renovations, coach store teams and partner with boutique managers to align training with business priorities. Fluent English is required; Arabic is an advantage; travel about 50% within MEAI.