Regional Luxury Client Development Director

Maison Alaïa; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Maison Alaïa in Dubai seeks a senior regional strategist to define VIC and client development objectives across multiple stores, aligning with HQ targets. You will map the regional luxury client landscape, identify top relationships, and coordinate with Couture teams to elevate the Couture selling ceremony.

The role requires 8–10 years in luxury retail with multi-door experience, strong CRM and data skills, budget accountability, and fluency in English and Arabic.

Qualifications

• Minimum 8–10 years in luxury retail with senior in-store experience.
• Multi-door regional or network-level experience within a luxury Maison.
• Proven ability to influence and align store teams without direct authority.
• Solid CRM and data consolidation skills; translate data into strategy.
• Budget management and A&P accountability preferred.

Responsibilities

• Define regional VIC relationships and client development strategy.
• Lead regional events and cross-market activations.
• Coach store teams through onboarding and targeted coaching.
• Oversee CRM hygiene and data quality across regional doors.
• Travel within the region to develop relationships and opportunities.

Skills

Strategic clarity

Leadership presence

Market intelligence

Entrepreneurial mindset

English & Arabic fluency

Tools

CRM systems

Job description

Maison Alaïa in Dubai seeks a senior regional strategist to define VIC and client development objectives across multiple stores, aligning with HQ targets. You will map the regional luxury client landscape, identify top relationships, and coordinate with Couture teams to elevate the Couture selling ceremony.

The role requires 8–10 years in luxury retail with multi-door experience, strong CRM and data skills, budget accountability, and fluency in English and Arabic.