Regional Food Commercial Leader - UAE Region

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim Retail seeks a Regional Food Commercial Leader to support the IKEA Food strategy across the region, aligning quality, safety and environmental standards. You will partner with store Food teams and the IKEA Food Service Office to attract visitors, grow sales, and optimize gross margin.

The role emphasizes leading initiatives to close gaps in food commercial performance, strengthen competence, and drive efficient operations while upholding IKEA values and sustainability commitments.

Qualifications

• High School or Trade School graduate; hotel, business or culinary studies preferred.
• Minimum 3–5 years of food service manager experience in a high-volume environment.
• Strong customer focus with ability to work in a fast-paced retail setup.

Responsibilities

• Integrate food into the commercial calendar with stakeholders inside and outside the team.
• Plan, conduct and follow up on commercial performance reviews for yearly excellence.
• Lead a common food commercial framework and KPIs aligned to local laws.
• Drive food experience improvements and lead food innovation initiatives.
• Ensure profitability, visitor attraction and high customer satisfaction via KPIs.
• Use Navision and other reports to develop IKEA Food business.
• Develop mechanisms to keep guests in focus with empathy and care.
• Observe stores from a customer perspective and act on feedback.
• Promote sustainability in sourcing and production; monitor regional costs.

Skills

Excellent communication

Interpersonal skills

Leadership

Stakeholder management

Data analysis

MS Office

Education

High School or Trade School

Tools

Navision

Job description

Al-Futtaim Retail seeks a Regional Food Commercial Leader to support the IKEA Food strategy across the region, aligning quality, safety and environmental standards. You will partner with store Food teams and the IKEA Food Service Office to attract visitors, grow sales, and optimize gross margin.

The role emphasizes leading initiatives to close gaps in food commercial performance, strengthen competence, and drive efficient operations while upholding IKEA values and sustainability commitments.