Regional Customer Fulfillment Leader

Jobsatdubai; Dubai; On-site; AED 220,345 - 330,517; Full time

Job summary

Jobsatdubai is looking for a Customer Fulfilment Leader in Dubai to oversee order processing and serve as the main contact for customer inquiries. This role requires strong project management skills and the ability to drive regional KPIs focused on fulfillment metrics.

The ideal candidate has advanced experience in services, a relevant bachelor's degree, and proficiency in MS Office tools. Responsibilities include coordinating with internal teams to enhance customer satisfaction and managing order commitments.

Qualifications

• Advanced experience in Services & Customer Order and Fulfillment.
• Bachelor’s degree or high school diploma with 7 years of relevant experience.

Responsibilities

• Oversee order processing and customer inquiries.
• Collaborate with operations for order commitments and status updates.
• Drive regional KPIs focused on fulfillment metrics.
• Manage relationships with regional P&L leaders.

Skills

Project management skills

Proficiency with MS Excel

Strong interpersonal skills

Oral and written communication

Troubleshooting

Education

Bachelor’s degree or GED with 7 years experience

Tools

MS Excel

MS Word

MS Outlook

Access database tools

Job description

Jobsatdubai is looking for a Customer Fulfilment Leader in Dubai to oversee order processing and serve as the main contact for customer inquiries. This role requires strong project management skills and the ability to drive regional KPIs focused on fulfillment metrics.

The ideal candidate has advanced experience in services, a relevant bachelor's degree, and proficiency in MS Office tools. Responsibilities include coordinating with internal teams to enhance customer satisfaction and managing order commitments.