Fulfillment & Delivery Operations Lead

Amazon UAE; Dubai; On-site; AED 94,860 - 145,080; Full time

Job summary

Amazon UAE is looking for an Operations Specialist – Fulfillment and Delivery in Dubai. This role supports logistics performance by improving workflow efficiency, maintaining safety standards, and ensuring accurate order fulfillment.

The ideal candidate will oversee operations, train teams, and use data analysis to enhance operational efficiency.

Join a fast-paced environment that emphasizes continuous improvement and leadership development.

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Qualifications

• Experience managing medium to large operational teams.
• Strong understanding of logistics, fulfillment, warehouse, or delivery station operations.
• Experience using data analysis to support decision-making and operational improvements.
• Good leadership and team supervision skills in fast-paced environments.
• Strong problem-solving ability and operational decision-making skills.
• Ability to work under pressure while maintaining productivity and quality standards.
• Strong communication skills and coordination with multiple departments.
• Knowledge of workplace safety procedures and operational compliance.

Responsibilities

• Oversee shift operations across fulfillment centers, sortation centers, or delivery stations.
• Create and maintain a safe working environment by identifying and resolving workplace safety risks.
• Supervise, guide, and train associates to improve team productivity and service quality.
• Ensure customer orders are processed accurately and in line with operational quality standards.
• Provide critical shift updates and operational reports to frontline management and leadership teams.
• Adjust labor allocation during shifts to meet workload demands, forecasts, and service targets.
• Coordinate with support functions and other departments to resolve daily operational issues.
• Monitor key areas such as process readiness, safety, and employee training.
• Use operational data to identify logistics improvement opportunities and process optimization plans.
• Support continuous improvement initiatives across supply chain and delivery operations.

Skills

Operations Management

Fulfillment Center Operations

Delivery Station Management

Shift Supervision

Team Leadership

Data Analysis

Process Improvement

Workforce Planning

Safety Compliance

5S Standards

Supply Chain Operations

Performance Monitoring

Education

Bachelor’s degree preferred

Job description

Amazon UAE is looking for an Operations Specialist – Fulfillment and Delivery in Dubai. This role supports logistics performance by improving workflow efficiency, maintaining safety standards, and ensuring accurate order fulfillment.

The ideal candidate will oversee operations, train teams, and use data analysis to enhance operational efficiency.

Join a fast-paced environment that emphasizes continuous improvement and leadership development.

.