Receptionist - UAE National

Americana Restaurants; Sharjah; Sur place; AED 36 000 - 60 000; Plein temps

Résumé du poste

Americana Restaurants is seeking a front desk administrator to ensure smooth office operations and exemplary visitor service. You will manage the front desk, organize meetings, maintain records, and handle timely communications with staff, clients, and visitors.

The role emphasizes professional phone etiquette, clear written communication, and efficient administration to support daily office functions.

Qualifications

• Knowledge of office management practices and procedures.
• Familiarity with office filing systems, both digital and physical.
• Understanding of office equipment operation (fax machines, photocopiers, etc.)
• Knowledge of common office challenges and solutions, such as scheduling conflicts, system malfunctions, or visitor inquiries.

Responsabilités

• Reception and Front Desk Duties: greet visitors, manage the front desk, coordinate arrivals and departures.
• Communication and Correspondence: handle timely and professional emails, letters, and internal/external communications.

Connaissances

Verbal communication

Written communication

Active listening

Outils

Fax machines

Photocopiers

Description du poste

The role is responsible for delivering exceptional service assistance and provide administrative support and manage the front desk, ensuring smooth office operations and delivering excellent service to visitors, clients, and staff. Ensuring that meetings are efficiently organized, maintaining accurate records and effective administration, and managing communication and correspondence in a timely and professional manner

Principal Accountabilities:

• Reception and Front Desk Duties
• Communication and Correspondence

Knowledge:

• Knowledge of office management practices and procedures.
• Familiarity with office filing systems, both digital and physical.
• Understanding of office equipment operation (fax machines, photocopiers, etc.
• Knowledge of common office challenges and solutions, such as scheduling conflicts, system malfunctions, or visitor inquiries.

Skills:

• Verbal Communication: Clear and professional speaking skills for answering calls, greeting visitors, and interacting with staff and clients.
• Written Communication: Ability to write clear, concise, and professional emails, letters, and documents.
• Active Listening: Ability to listen attentively to staff and visitors and respond appropriately with professional manner

Behaviors:

• Strong verbal and written communication skills, including proper phone etiquette.
• Knowledge of professional email etiquette and correspondence.