Job Snapshot
Receptionist – Office Administration
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Front Desk-Reception
Job Type: Full-time
Salary: 4000-6500 (Estimated)
Gender: Any | Candidate Nationality: Any
Overview
Receptionist - Office Administration in Dubai, United Arab Emirates is a Retail hiring opportunity for a professional front office and administrative support candidate with strong communication skills, Microsoft Office proficiency, visitor handling experience, and the ability to manage daily office coordination smoothly. This role supports efficient office operations by handling reception duties, assisting supervisors and senior staff, managing calls and meetings, maintaining supplies, and ensuring visitors and team members receive a positive and organized experience.
Key Responsibilities
- Welcome office visitors professionally and ensure they are directed to the right person or department.
- Answer incoming phone calls, respond politely, and route enquiries to the appropriate team members.
- Schedule meetings, coordinate appointments, and support calendar-related office arrangements.
- Provide administrative support to supervisors, senior staff, and office teams to improve daily workflow.
- Carry out filing, typing, copying, binding, scanning, and other document handling tasks accurately.
- Support administrative projects by organizing tasks, following up on deadlines, and expediting work results.
- Make travel arrangements for senior staff, including flight bookings, car bookings, hotel reservations, and restaurant bookings.
- Communicate professionally through phone, email, mail, and internal communication channels.
- Maintain office supplies by checking inventory, identifying shortages, and coordinating with vendors for replenishment.
- Support preparation of presentations, reports, letters, trackers, and internal documents as required.
- Keep reception and office areas organized, presentable, and aligned with professional workplace standards.
- Assist with meeting room preparation, visitor coordination, and basic hospitality arrangements when needed.
- Maintain accurate administrative records and ensure documents are stored properly.
- Use Microsoft Word, Outlook, PowerPoint, and Excel to support office tasks, scheduling, reporting, and communication.
- Handle multiple tasks in a structured way while maintaining accuracy and service quality.
- Support a positive office experience by being helpful, responsive, and proactive with team members and visitors.
- Follow internal procedures, confidentiality standards, and company communication guidelines.
- Escalate office issues, visitor concerns, supply problems, or administrative delays to the relevant supervisor when required.
Ideal Profile
- Bachelor's Degree in a related field is required.
- Prior experience in front office reception, office administration, or administrative support is preferred.
- Proficiency in Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel.
- Knowledge of Xero or MYOB packages is an advantage.
- Strong organizational skills with the ability to manage several tasks at the same time.
- Excellent written and verbal communication skills.
- Professional telephone manner and confident visitor handling ability.
- Friendly, polite, and service-focused personality.
- Proactive approach to solving daily office issues and supporting team requirements.
- Detail-oriented when handling documents, schedules, bookings, supplies, and reports.
- Able to work with supervisors, senior staff, vendors, visitors, and internal stakeholders professionally.
- Good time management skills with the ability to prioritize urgent and routine tasks.
- Reliable, well-presented, and committed to creating a positive office environment.
- Comfortable working in a busy corporate setting where priorities may change during the day.
Skills Set
- Front desk reception
- Office administration
- Visitor handling
- Phone call management
- Meeting scheduling
- Administrative support
- Document filing
- Typing
- Copying
- Binding
- Scanning
- Travel arrangements
- Flight booking coordination
- Hotel reservation coordination
- Vendor coordination
- Office supplies management
- Email communication
- Mail handling
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Excel
- Presentation support
- Report preparation
- Calendar coordination
- Office organization
- Stakeholder communication
- Customer service
- Time management
- Multitasking
- Xero knowledge advantage
- MYOB knowledge advantage